Verizon offers mobile, 5G home internet, and business services at stores like the one in Lexington. Customers can schedule appointments, place online orders for in-store pickup, or use delivery options. Multiple reviews highlight exceptional staff who provide amazing, diligent, and painless help. Specialists are described as kind, patient, informative, and extremely helpful, solving persistent phone and billing issues that other support could not resolve. Employees work diligently to make stressful situations easier and ensure customers get what they need, earning them high praise as the real MVPs of customer service.
Claude is very helpful and cares about each customer that walks into the store. He update mine and my husband's phone in an hour. We walked out with working phones and zero problems. Claude you ROCK
July 2024
The manager (forgot her name) and Quinten are amazing! I have been going back and forth with phone issues with costume service for two weeks. I went in there, and they worked very diligently to get everything solved for me.
April 2024
Wes was excellent in assisting me with phone replacement.
