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May 2024 by T. Hartley
I spent $3,000 on a mattress, which I love by the way. Salesperson was delightful, too. The problem was I asked if their delivery guys could come back out & connect something that I didn’t have on hand when they delivered so my 81 yr old husband would not have to crawl under the bed and I was told it would be $69 for gas…I live approximately 5 miles away. Corporate greed by a ‘shop local store’.
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March 2024 by Christal A.
Great service from the first call, walk in, mattress laying, delivery, five star service just like it was 17 years ago! I walked into another mattress store right before and lasted 3 minutes. Michaelis is a professional store with professional help. Mike was my help and he knows his mattresses. He is patient and kind. He didn't mind at all staying late while we were undecided either. Delivery guys were kind, careful, and professional. The Shealy hybrid mattress is heavenly! It's all been so great! Value - it's going to cost to get the quality long lasting mattress you deserve.
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February 2024 by Lori Dubose
Knowledgeable associates and very patient. Great quality products.
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February 2024 by David Simms
Great bedroom sets with best pricing and friendlest staff in our area.I had no idea they had furniture as well as mattresses. An awesome selection in many price ranges available as well. No high pressure (commssioned) sales, very helpful staff. Mike and Nancy were great to work with.
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January 2024 by Brett Flashnick
Best local mattress & furniture store hands down. We have shopped with them for years and recently had a warranty issue with a mattress that we purchased almost 8 years ago. It was hands down one of the easiest processes we’ve ever been through. They handled everything and did it politely and professionally.
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July 2023 by Larry Hardy
All good just delivering!
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April 2023 by Kitty Bull
Went in to look at Tempurpedic mattress. Bought the mattress and two pillows from the sweetest sales lady, Nancy!!
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February 2023 by Mackenzi Ross
Literally the best experience. I bought to beds from them. I kept having to reschedule delivery and they were so nice about it. THEN when they got it delivered they assembled it to my headboard. The niceness doesn’t end there. I wasn’t home with the delivery and they didn’t take my old mattress from where I was living…I called and they were so nice and within 15 minutes had someone there picking up my old mattress. Amazing customer service and I will never buy from anywhere else.
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October 2022 by Eryka Adams
Wonderful Customer Service!! I am an AirBnB Host and I had a guest break a bed frame and a new guest coming the next day. Mike was so kind to delivery the frame, help take apart the old bed and set up the new one the NEXT Day. I did not have to lose any money as a host. Would defiantly recommend!!!
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August 2022 by Elizabeth McDermott
I bought mattresses from Michaelis several years back and I still love them. Was previously scammed from a national chain and Michaelis was a breath of fresh air to have honesty and great prices.
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April 2022 by Kristie Williard Marriner
Great selection, reasonable prices and fabulous customer service!!!!
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March 2022 by James Huyck
Bought a Serta Mattress two weeks ago. The sales lady, Donna, was super nice and helpful. Delivery was same day. Mattress was comfortable and “slept well” but already sagging slightly. Bed now unattractive and looks worn. I reported problem to Donna, she consulted with Michael, and replaced the product without charge. Obviously, they are customer oriented.
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January 2022 by Amy Stinson
Always receive excellent customer service from the sales people to the delivery men. The owner & family are wonderful people.
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January 2022 by David Stuckey
The staff at Michaelis go over and above, they have stunning customer service skills. I am a long time repeat.customer!
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December 2021 by Erik Summers
Great customer service. We have purchased two mattresses here and a couch. Not the lowest prices but good quality and great service.
