Lowe’s for all of your home improvement needs. The Lexington, SC store offers a variety of gardening supplies, appliances, paint colors, and patio furniture, with staff ready to help. Customers often appreciate the helpful and knowledgeable employees, such as Valerie, who took the time to teach staff and assist with keying door locks, and Chuck, who greeted customers, explained furniture options, and even helped load purchases. Jay in the department for replacement parts went above and beyond by calling the manufacturer, determining the part number from pictures, and ordering it. Sandra provided excellent assistance in the bathroom vanity section, despite being in flooring, and was complemented by Nathan’s helpfulness when Sandra was unavailable. The store is praised for its friendly staff and quick assistance in some visits. However, some customers have experienced inconsistent service, with times when no employees are available, or questions go unanswered, leading to disappointment. One customer noted that a lack of assistance and discontinued products hinder the shopping experience. Overall, the store has many dedicated staff members who strive to provide good service, making it a go-to place for home improvement needs despite occasional service gaps.
They got everything and are convenient, most of the employees don't know much about anything. If you have a question, try to find an employee with a camo vest. These are vets, if they don't know, they will find out
July 2024
After our 2nd trip with no one able to help us, Valerie was fantastic. We needed new door locks and she took the time to teach 2 employees and us how to key the locks alike.
July 2024
Went to check out water heaters. About $70 more then Home Depot.
