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December 2023 by Anthony H.
Avoid this establishment! I spent over 10 hours and traveled back and forth for 750 miles only to have to spend an additional $700 to correct a problem that was supposed to be covered under the companies warranty policy.To say that I am displeased with the service or lack thereof is putting it very lightly! Do yourself and anyone you are fond of and care about, stay as far as you can from this establishment. If you are going to spend your hard earned money to have your vehicle repaired, to least that you should expect is honesty and follow through with warranty entitlement.I received neither! This pains me to even have to do this but if I can prevent anyone else from going through what I experienced, it is worth it.
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December 2023 by Britt Israel
Horrible service and liars!!!!! I repeat do not take your vehicle here. They told me my tire sensors recalibrate themselves when they do not, had to take my truck elsewhere to have that done and cost me an additional 25 bucks and my time. Horrible business and they can not be trusted.
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November 2023 by Kevin Austin
My son got his oil changed at your Red Bank, South Carolina location last week. This morning, he pulled out of the driveway and his oil filter blew off and leaked oil all over the road. Now he has to miss a days work to get it fixed and luckily it blew off when it did or he would have blown his motor. We will be letting everyone we know not to go to a Jiffy Lube ever again. Horrible Company!!!
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November 2023 by Steven Carrasco
Wish I would have got the name of the guy who just shook his head no when I walked up with my tire that needed to be flipped around because it was a directional facing the wrong direction. They were the ones who mounted them. He did not even let me say a word before saying my 18” tire was too small for him to do because it was a pain in the butt to do. He was a total jerk I don’t know how anybody can actually go there with this guy walking around with his hands in his pockets talking trash. Another guy operating the tire machine said he could do it so I said I would just leave it with him. About an hour later I came back and asked the same jerk if I my tire was ready and he didn’t even want to look at me. He said it wasn’t ready. At the same time another guy came out of the office and asked politely how he could help me and I told him I was there to pick up my wheel and tire which wasn’t ready. The jerk could be heard talking trash in the background that he already told me it wasn’t ready. Without making a scene I told the new guy who asked if I needed help that I am just taking my wheel and leaving because the other guy was still standing around being a complete jerk for no reason. I will never ever ever go back to jiffy lube ever again. What a horrible experience. The place in front of Publix was completely different and they were much more helpful and friendly.
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November 2023 by Latrece Hart
Staff knows me and takes really good care of my Jeep. No pressure to get additional services if it's not necessary. Antonio and team are great.
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November 2023 by Hannah Dyer - Student
My parents made me go get my own oil for the first time and i’m pretty sure his name was Terrance, or something close. He looked and saw i didn’t actually need an oil change but he checked my tires and topped off my fluids in my car. I really appreciated his help since it was my first time!Service: Tires
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July 2023 by jerry clagg
I only do business with these guys, and today only validated my loyalty. I limped in with an almost flat tire, and they were courteous (opened all the doors for me, brought me to the back to see the damage for myself) and exceptional customer service. I have been bringing my vehicles to them for years for car maintenace, and I can truely endorse their service excellence.
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July 2023 by Tomia Holmes
Went by to get my levels checked as part of their signs services. Unfortunately for me they didn’t put the oil cap back on completely and put the stick in wrong….. not sure how this could be an issue at an oil change location.Good thing it was only a top off check and not an oil change.
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July 2023 by kiana m
I got my air fixed! I told them it was blowing hot air and they got my car fixed in no time. They did a phenomenal job. They have also gave me some advice while i was leaving if it does it again.Service: Air & cabin filter replacement
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July 2023 by Andy Newell
Friendly, knowledgeable staff. I was in and out without a long wait. While I was there, another customer had an issue that needed to be addressed, and the staff handled it professionally and with great courtesy. James and Antonio are worth getting to know.Service: Oil change
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July 2023 by Ms. P
These guys are some of the best on the Planet. George is so friendly. He and Antonio are my favorite and each of their teams are customer centric, honest, and knowledgeable. I am always confident that my car has been repaired right when I leave them. I always tell my girlfriends about the store on Lake Murray, now I will be letting them know that my crew has moved to Redbank. I am sure the Lake Murray store is good also, but I love these guys so much until I follow them!Services: Tires
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July 2023 by Angel Vega
Excellent service, it was extremely hot and our AC went out on my SUV? George was the person I dealt with and he was extremely helpful and took care of us we had cold AC in a matter of short time and was back on the road with cold AC. Extremely kind of professional I would definitely recommend this place to all my friends and family.
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July 2023 by Terry FREEMAN
This place has gotten so terrible. Prices are way too high and service does not exist. My husband went there this morning, I told him not to, and he sat there waiting for 30 minutes before somone came out and said did anyone tell you our internet is down, we can only accept cash. He didn’t have cash on him so he left and went to take 5. Jiffy Lubes internet is always down.
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July 2023 by Brian J.
Waited over 45 minutes only to find out their internet was down. Every time I try to come to this location it is always an issue with something. Uneducated thugs working. Never again.
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June 2023 by Duwan Caraballo
Sammy and Freddy are both heroes!! I was on my way home back to Ft. Bragg, NC to pick up my daughter for the beach tomorrow and caught a flat. They quickly assessed the situation and plugged it right up. They made sure I was good to go before sending me on my way. Great guys who helped out of the kindness of their hearts. Exceptional service and hospitality!! Every bit deserving of five stars!!
