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July 2024 by Christine R.
We are so grateful to Cherokee Trail for their care and service. From the front desk, the vet techs to the vets themselves who are all so loving and caring of our pets. Thank you, Cherokee Trail for always taking such great care of our babies.
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July 2024 by Amanda M.
Absolutely love this place! Came in as a walk in today with my Boston Terrier who had surgery at Banfield on Thursday. She started having labored breathing last night so I took her to Banfield and they wouldn't see her because they were short staffed. I walked into Cherokee Trail and even though they weren't taking anymore walk ins, still got us in and checked her out. The doctor and staff were amazing! I will be going here from now on. Banfield is absolutely ridiculous, I'll never be back!!!
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June 2024 by Nicole S.
This is probably the best experience, hospitality and professionalism I've ever had in all 14 years of my baby's life. I had to put him down last week and they gave me a private room and they were so gentle with him and gave me all the time I needed to say my goodbyes. Today I got in the mail my baby's paw print, a card and a little snoot mark and I'm just blown away by the gesture. I'm just in awe.
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May 2024 by Grace E.
Had a terrible experience with boarding my dog here. Customer service is absolutely terrible. I'd spend my money anywhere else. If you care about your dog please do NOT board them here. I'm not sure these people even care about animals.
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March 2024 by Shannon N.
Was a loyal "customer" for years. Our West Highland Terrier was drinking a lot of water and had a crusty nose. We were told that's normal. His black nose turned pink, were told that's normal. His liver enzymes were high, were told they'd watch it. As we watched his health decline, NOT a single vet helped him. When I finally demanded a referral to a specialist, after years of watching this amazing dog lose his light, found out not only did he have diabetes but a liver disease with all the symptoms glaringly apparent. He had seen 5 different vets at Cherokee Trails bc they "rotate". By the time, he saw a specialist, he wasn't eating or walking. Shame on this practice. Under the proper care, he lived a bit longer. Can't help but wonder, if a single vet at this practice had paid attention to what my children and I were saying, instead of dismissing us, how much longer his light would have held. We miss you everyday, Keeper Nord
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November 2023 by Ahna L.
Just moving to SC from across the coast I was looking for a vet that would be a good fit for me and my dog. We were able to come in and meet with the vet within a few weeks of moving. She was not doing well and putting her down was on the table but we also knew that no matter what we did they were there to help and gave us all the options. We are a partnership they only see a small part of your dog you see them all the time and live the hard and the good. The love and the care that we have experienced here was amazing and something that I am so thankful,
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April 2023 by Julie T.
Dr Strom is friendly and knowledgeable. I trust his judgement and would continue to go back except for the front office staff. I never feel welcomed or treated with compassion.
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March 2023 by Steve E.
Great doctors and staff. They take good care of their patients (and owners). Everything is explained clearly. It is obvious they enjoy what they do, which makes very easy to work with!
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January 2022 by Michael W.
A customer for a long time! for me this place as changed the support people are rude and nasty one of the woman the older one reminds me of captain hook if you hate your job that much QUIT I will never come back I have a new vet and never complained about your high prices
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October 2021 by Gayle Gilson
great drs and staff
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October 2021 by Pam McCoy Owens
They always try to accommodate my dogs when the need comes up. The vets are professional and the staff is caring. They have provided great care for my pets.
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September 2021 by Jennifer Pattison Harris
The staff is always friendly. My Jack loves Dr.Strom. He gets the best care.
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March 2021 by Betsy K.
We have taken our pets (cat and dogs) here for 30 years. The staff have always greeted and treat our pets as if they were long lost friends. We just said goodbye to our 15 year old Pug, Belle, and we were once again touched by Dr. McCauley's sensitivity and care during this difficult time. She is the best.
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November 2020 by Elle Willis
We have been SO impressed with Dr Keisler at Cherokee trail. Our Puppy has had ongoing issues with UTIs; has been on 3 types of antibiotics and also required an ultrasound. She has called several times; explaining things in very detailed way, and always seems to have time for you..Dr Keisler even called today simply to see how our puppy was doing.
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October 2020 by Jesse Moore
You already feel guilty and embarrassed enough when your dog eats something bad. I don’t need Cindy scolding me and embarrassing me in front of other pet owners and staff. When I said I don’t know of I mistook what she meant or if she was trying to shame me by being passive aggressive she just laughed. ????
