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September 2024 by Lisa Bryant
Wish I could give 0 stars.
Have had insurance with Hal for more than 30 years. I get a text saying I owe over $1000 for unpaid payments on my car. Have bank statements proving otherwise. How would you still have insurance for 4 months with no payments made? My son in law called to get it cleared up (he is also on the policy) and spoke with Chris who was very rude. Was told one payment was placed to someone else's account and that a person had been fired because of issues happening, and then it had been placed on my home policy that wasn't even due in that month. He was told he could pay the amount they were saying was due or go somewhere else. I then spoke with Hal to get things figured out and was told he was not letting agents spend anymore hours correcting the issues and there was nothing he could do about it and that I should call other companies because I could get a much better rate. It wasn't about if I owed money or not, it was about clearing up the problem. Was also told he runs that office and his agents don't give out any kind of information about what goes on in his office. I have no reason to lie about was said. I was more than willing to pay if I owed money but not when you tell me I owe four different months that hasnt been paid and I have proof that it was. I think there is a lot going on there that is being covered up and apparently he isn't running his office like he thinks. It's sad that this kind of thing goes on when you have been with a company this long and they are not even concerned about clearing up the issue.
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September 2024 by Joseph Fitzgerald
Very professional staff. Fast response, and great rates. Thank you for taking care of my insurance needs.
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September 2024 by Rhiannon Atkinson
I’ve been with Hal for a few years now and him and his team have always been so wonderful! Thanks guys!!
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September 2024 by David Riggins
5 star customer service! Highly recommended! Please contact him for your insurance needs!!
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March 2024 by Jamie Baxley
Griff was courteous, knowledgeable, thorough, and efficient! He made it very easy to switch things over. Thank you for your help!
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February 2024 by One Salty Beach
Been with Hal and his team for 30+ years and have always provided a great service.
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October 2023 by Justin Sanders
Jacob Glenn has provided the best insurance service that I’ve ever had. He’s always available, and he goes above and beyond to help you out.
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October 2023 by Jake Martinez
Good agents, very attentive. Transfered from another state farm office that had sadly gotten prone to horrible customer service. Glad I made the move. No regrets.
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October 2023 by Mary ann Mcdonnell
Thank you Jacob for all your help, you are the Best!!!
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October 2023 by Kyle Johnston
Jacob Glenn is great! He is highly knowledgeable and does a excellent job explaining the information!
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October 2023 by Parker Wingard
Jacob Glenn was very knowledgeable and helped me get a better understanding of exactly what I need for the future.
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October 2023 by austin peak
Tabitha Pittman Is Awesome and Needs A Raise!!! Punctual, Polite, Elegant and just a fun person to know and work with thank you so much for your efforts Tabitha
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August 2023 by Sharon Murray
Have been a customer since 1967 always fair, friendly, almost family like
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August 2023 by Chelsea Marne
I didn’t think life insurance was a big deal until I started talking to my agent Jacob Glenn. Not only did I realize it’s inexpensive but it’s a great way to plan for the unexpected in life. Jacob was professional and very knowledgeable. If you’re looking for life insurance or looking for more information, here’s your sign to do so!
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August 2023 by Tyler Nyshawn
I would like to take the time to sincerely thank Ms. Tabitha for the outstanding service she provides. I love how she is always available for me. She is a great help to our community with providing insurance. Thank you once again.
