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March 2024 by Ebonie Latisha (Ebonie)
I pass by several auto shops in the way to this one. Why? Because the customer service has always been A1. Both the lobby and restrooms are clean. My car is serviced in a timely manor. I’ve never had a negative experience here.
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February 2024 by Jens Metts
Read reviews before I called, well reviews are good, I thought. Ok made a appointment alignment and tires for 1500 hrs. Got there at 1430. I understand things happen. So at 1700 hrs they told me they done. So I knew they didn't do the alignment, I waited that is how I knew. I asked about the alignment and then the told me the person had a emergency at 1400 hrs. I understand but couldn't yall have told me this when i arrived so we can reschedule. Well the I get in truck and I understand they test drive but what was he testing. The sound system and all the buttons in my truck. The seat I can understand being moved.So please tell your future customers if you will not be able to perform all the tasks before you start.
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February 2024 by Montana Holloway
My first time using Goodyear services and I am very satisfied! Larry took good care of my car and had it in and out very quickly. Extremely pleased, will definitely be coming back:)
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February 2024 by Ashley Turner
As always, great service and value! I would recommend.
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February 2024 by Ed Brown
This one isn't hard. I just relocated from Ohio back to South Carolina and I needed help. I needed a friendly voice and some reassurance to help quell my anxiety. I was anxious because I'm here alone and I needed a friend when I'm in need. "A friend in need is a friend indeed" is what I was always taught. Lee Darty was that friend that I needed indeed because he understood my situation, he understood my budget constraints and he made it happen! Not only was everyone super professional, but they made me feel like a friend. I would greatly recommend that you talk to Lee about your issues because he will not sell you, he will try and fix you! True story.
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November 2023 by Tracy S
My sister needed new windshield wipers and they got us right in and out in no time. And we could instantly tell a difference in the quality of the new wipers
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September 2023 by John B Sease
I've finally found an honest automotive shop! Dropped my car off at 8am and was told they should know something by 10:30am. When I hadn't heard anything, I called and found out that due to an unexpected delay, they had not even had a chance to look at my car. I thought, "here we go again" as I've heard that excuse from many other shops before. This time it was different. Lee and his team worked hard to get my car diagnosed and back on the road again just as promised, even willing to work past closing to get it fixed. I would HIGHLY recommend Lee and his team for any automotive repair needs that you might have.
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August 2023 by Heidi Espach
Lee and team in Lexington are great! Worked hard to help me! Friendly, good service, good repair. Recommend highly!
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August 2023 by Kim K
I recently went to the Goodyear store in Lexington SC - I showed up at 6:24pm and they close at 6:30.Lee the manager and another gentle man listened to my story and graciously took my car back and checked on battery and starter. He explained what was happening and I told him car was still under warranty and he stated that if I have any more problems to stop by and he would check it out- He stated that if that part was still under warranty I could take time dealership- but that he would be able to fix it as well. Just very Thankful that they took the time at the very end of the day to help me out- That is what customer service is all about!!!
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July 2023 by RYAN M
Outstanding service and very personal care provided by Mr. Lee Thomas and his staff. They are very knowledgeable and professional! I will becoming here from now on!!! They rock! Thank you to Mr. Lee and his team!
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May 2023 by Stacie Davis
Lee was very honest and helpful to my daughter and to me when we each visited separately for our cars. He explained our possible issues and pointed out the reasons some choices could result in higher fees. He was forthcoming about services that may not guarantee problem resolution. He was patient and accommodating to do only what was requested. I was also in and out fairly quickly. I would definitely recommend this Goodyear in Lexington.
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May 2023 by cameron moore
Lee is always so great taking car of our 4 Runner & Tacoma! I got an oil change today and he is always so great to work with! Customer service is top notch and got the oil change done quickly! I wouldn't go anywhere else!
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May 2023 by R. Rathan
Had a nail in side of tire and stopped by late Saturday afternoon. Lee and his team were able to put a new tire on at a great price super fast. Will definitely be coming back for service on all my vehicles.
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May 2023 by Timothy Boese
Was traveling through the area with my truck and 5th wheel. One of the dually tires was failing so we stopped in Columbia for the night. Next morning I called asap at opening time and spoke with Lee Daugherty. While on the phone he was able to ensure replacements for all 6 tires and complete the job that morning! This is a busy shop but they made the time to get me on my way. Honest straight forward people. Well done!!
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April 2023 by Henry “Hank” Briseno
Had some work done on one of my trucks today. My wife heard a noise and Lee the service manager and his crew looked at it. It wasn't from anything they done, but they tightened up the problem any way. That's good business and customer service. They also made my wife feel comfortable and very nice. Thank you
