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September 2024 by Cameron Szenfeld
During Hurricane Helene. They had a line going about a mile back which i waited in for over an hour. When i saw the line looked like it split at the end for Deasl fuel and Regular pumps. I thought i had to go i to the pumps. One of your associates told me i cut the line. Did not know of course since they did not have a way to determine which line was which. So they tell me i had to go back to the back of the line with an additional 2.5 hour wait time. Really furious i went home. Even In critical situations they do not know how to organize people properly. Or even cone to an understanding and let me have my place back in line. Never coming back to that station for anything again. If they cannot understand why i was confused where to go and just send me to the back of the line again then they do not even care.
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September 2024 by Cathy Dionne
They have been open and serving us during the aftermath of Helene. We appreciate all the employees who have been working non stop to make sure people are taken care of.
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August 2024 by Maddox Greene
Bad management, cockroaches found in the kitchen and on the main floor near the donuts/chips, Flys/Bugs in the seating area always landing on you, Deli employees verbally abuse customers when placing big orders, assistant general manager doesn’t do anything even though he gets paid more than the rest, car wash is always broken and is outdated unlike other Spinx, cashiers that come in high and reeks of weed, bathrooms are a constant mess and they’ve threatened to call DHEC due to the quality of bathrooms. Employees vape in the store near the food. Lottery numbers are listed wrong and are out of stock most of the time. Stupidly strict ID policy. Manager tries hiring customers on the spot without a proper process or anything because he’s desperate as hell then wonders why nobody last at his store. Food extremely overpriced, $8 for a three piece of chicken that’s usually not fresh and they charge extra for sauces. The list goes on.
Former worker here, all speaking from experience. I’ll be submitting a DHEC complaint myself and speaking with Spinx Corporate about the general manager of the store and what goes on there. ??
The manager Charlie has been informed of all these issues while I worked as an employee here, but does nothing to fix them. He only cares when his boss named Tim plans on showing up.
Edit: DHEC Complaint submitted, try not to verbally disrespect, under appreciate, underpay, and overwork your workers next time boss man. There’s about a million things wrong with your store that you don’t care and will never fix. For everyone reading this I would avoid it at all cost.
Edit #2: Few weeks later, I’ve been informed by multiple past coworkers that still work in the store that the manager Charlie is now trying to falsely TRESPASS me for exposing a lot of what goes on behind the scenes at this store
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July 2024 by Samuel Howe
roaches in the kitchen carwash is always broken
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July 2024 by David Wray
Once upon a time the fried chicken was the bomb. NOW THE FRIED CHICKEN BOMBED. THE CHICKEN SHRUNK TO HALF IT'S SIZE AFTER YOU GET THROUGH ALL THE BATTER. No more SHRINKFLATION FOR ME. Awful Stewart you can't do better or has GREED CONSUMED YOUR SOUL ?
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June 2024 by J E
I bought a 12 piece chicken and a large potato wedge on Wednesday evening and it was awful......wedges cold and limp (you could tell they were old!).....and the chicken was old and rock hard also.....the rolls were not fresh either......so I spent $30 for a largely inedible meal.....I think we threw out all but 4 pieces of the chicken that we managed to gnaw our way through!.....if I could give 0 stars I would.
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June 2024 by Mike Cothran
Its a place to buy petrol ! Its what you'd expect
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May 2024 by Stone's Edge Team
"Screens were flipped up for a reason"...is not the correct response to let someone know you closed the kitchen. Put a sign up....clear communication is customer service. It's good food, frustrating enough to drive there for a 7:20 snack and it be closed...which is fine, just don't need the sarcastic response from someone.
Updated review to 4 stars. Food is good and customer service is actually great...they just need to realize there isn't much in Landrum so closing early isn't cool, its summer time almost and day light till 8:00. Thanks to management for addressing the issue!
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March 2024 by Anita Peeler
Clean convenient place
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January 2024 by David Hand
Self checkout I don't work for Sphinx therefore I do not scan my own product on my purchase manager declined to open a register and check me out as he did days before from what I was told when I stopped at the spinx in travelers rest that they have to have a cash register open at all times even if they have you scans I'm not 100% sure on that just what I was told manager was rude after doing this for me just days before spinks will lose my business if this continues I do not work for Sphinx or any place that has a U-Scan to help them save money
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October 2023 by Lisa Lott
Your chicken was cooked just before burnt.So hard you couldn't eat it. Sweet tea with no sugar. Not a good place to me
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September 2023 by Kelsey Perkins
The young lady working Saturday morning has the worst customer service. I guess that's why they have self check out
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August 2023 by Andrew George
This is a nice gas station!!! They do a good job!!! But, I do have a couple of complaints. First, the gas pumps are infernally slow. I mean sloooow. Like 10 minutes to fill up my truck which normally takes about 4-5 somewhere like QT. The second complaint that I have is they do not have a cashier. They just have self checkouts. I had to go in the store and wait for an employee to finally come over and print my gas receipt out. Not really a bad gas station, but it could easily improve in a couple of areas.
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August 2023 by Roger Gosnell
I will never step in this location again due to the self checkout. I went in there and they would not use a regular register. This has happened to me multiple times at this store and I end up leaving the store with nothing. I refuse to buy anything from someone who gets an attitude with me.
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July 2023 by Bruce K.
My number one expense is fuel so I'm looking for opportunities to shave some of that cost. Two ways to do that are with apps. Gasbuddy to find the cheapest gas and Upside to find rebates on gas. This Spinx was on my way and I earned 9 cents per gallon.Located on a busy corner with a traffic light, it's easy to get in and get out. The pump area is clean with a squeegee for getting rid of some of those windshield bugs. The pump worked fine as did the receipt printer.No trash, clean gas station, and a rebate. It's great!