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November 2022 by Crissy Hovanec
We have rented from here several times, always friendly & helpful!
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August 2022 by Donna Ray
Rented pickup truck. Thanks is was very helpful. Don't like driving those big trucks, pickup was perfect
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June 2022 by richard benjamin
Don't even do it
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December 2021 by Tristan Anthony
Decided to wait ubtil 2 days before scheduled pick up to call and tell us we couldn’t pick up on our scheduled pick up day. Then proceeded to not even try to help us get an earlier pick up that worked with our schedule. The lady was rude and did not seem to care about doing her job. Bad service
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October 2021 by Cecilia Ignacio Bibiano
Man very sweet and polite. Thank you
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October 2021 by juan drayton
I went there to pickup a reserved truck. And when I arrived there the employee said he had vehicle for me, but about thirty minutes later he tells me that is no longer available. Prior to me talking to the employee, there was a couple in line waiting and they had a reservation also for a truck slightly bigger than the one I was renting. He told them their truck was broken, so I would have expected them to leave since it wouldn't be ready for them and I was already told earlier I was go to go. But instead they stayed around and wouldn't you know, he comes back and tells me my truck is no longer available. Apparently hegave away my truck to the couple who stayed there and sent me on a wild Goode chase to another location about 20 minutes out of the way. I felt as those he was showing special treatment to the personnel whose truck was not available and gave them my rental. That place seems to run like a circus. If you have not vehicle available let the customers know that and not have them waiting around . I will not go back to that location again!!!
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February 2021 by Jeffrey Mason
Awesome place to rent a U-Haul or get storage units from very friendly very acknowledgable and fast
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November 2020 by David Walters
I made reservations for a truck in Lancaster he said that they were open on Saturday but wasn't. Called the other store and he told me that he was closed until Monday. Called the u haul office and they found me a truck in North Carolina. I lost over two hours cause the people on University drive flat out lied to me . But the store in North Carolina was great the young lady was very nice and helpful.
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September 2020 by Ronni B
Great service
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August 2020 by frank tolbert
It was nice to rent from
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July 2020 by Jay Kirk
In and out. Very fast service. Every on should go to this one I been using this one and storage buildings for years.
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July 2020 by Dustin Roberts
Showed up for a 9am appointment and no one was there. Called several times, left two voicemails, and i still haven't heard back three days later. Saw a car there, door was locked, no one would come to the door or phone. Put us over an hour behind and by the time I finally got a Uhaul rep on the phone to secure another truck. I wouldn't waste my time at this location again!
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January 2020 by Thom B
Nothing to add
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January 2019 by TITANFALL118 !
Great place, great person that helps you!!
