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April 2023 by Jeff Blackwell
You call there phone and its automaton. No one will answer the phone, I dial an extension and it says it doesn't exist after it tells me the extension number. I got fed up and hung up. Can't get business this way...
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January 2023 by Jeff Wagner
We had a door installed by Builders Supply. Felicia did an excellent job in helping us with our needs and ensuring that our service call went smoothly. The installer was very prompt and did a great job as well. We highly recommend doing business with Builders Supply!
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January 2023 by Mary Ann Couture
This company is fast and efficient. I had an exterior door with a leaky window seal. I got an appointment within a matter of days. The service person came within the scheduled window of time and everything was left clean.
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May 2022 by Mittal Patel
We recently got Front Door Glass Insert installed by Builder Supply. Amazing experience when we went in to select the product. We worked with Felicia and she is absolutely incredible.They had great selection of inserts and Felicia took time to explain privacy rating on each available selection. She even went step further and helped me select door paint color. ?☺️Extremely friendly folks with great people skills.*Great Selection* Great Service* Timely installation
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May 2022 by Sandi Fondino
We have used Builders Supply in the past and they were so great.We got a front door glass insert and they did a great job and were very professional. Thank you also to, Felicia, as she helped us with the process.
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April 2022 by Pam Blodgett
Felicia Wanzer is a dedicated employee of Builders Supply. She has been extremely helpful to me in getting glass inserts for our front doors replaced as well as two upper windows in our double hung windows in our sunroom. She was very patient because the project dragged on for months because FedEx broke the glass not once but twice and they had to be reordered. So, thank you to Felicia as well as to David and Mark, the installers for our replacement projects. Pam B, Indian Land SC
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October 2021 by Wanda Plumb
I never thought that working with a large company like Builder's Supply could be so memorable. When we decided our foyer needed natural light I talked with some of our neighbors about their decorative glass inserts they had installed in their front door. They all love their inserts, but they mostly loved working with Felicia.Even through emails, Felicia was friendly and accessible. From the start she asked for pics of the front of our house so she could envision the best door design for us. She is the epitomy of what top notch service should be. The installers were extremely prompt, courteous and professional, too. You will get the team you didn't think existed!
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August 2021 by Marca S
Builders Supply is the Best! Felicia listened to our request and recommended the perfect solution for our home. Scott installed our internal blinds for both our front and back doors and they look amazing. They block the afternoon sun and allow light and privacy as needed. We highly recommend this company!!
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May 2021 by Jessica Johnston
Called Builders on Friday afternoon and needed a window replaced and fix a few others. Came out Monday, replaced the window fixed the other problems and showed us how to make the corrections if the problems return. Great people to work with. Would recommend them anytime.
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May 2021 by christine miners
We had a problem with a patio door. Builders Supply sent a technician who identified the problem quickly as a warped door. Felicia was our contact at Builders Supply. Her superb customer service was fast, thorough, friendly and efficient. She managed the whole process from the technical team coming round, measuring, ordering, delivering and the installation of the new door. The technicians were on time, efficient and very nice. Overall fantastic service.
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May 2021 by Tom Reed
I recently contacted Builders Supply and talked to Felica about our front and back door issues. She was very pleasant and attentive to our problem. She scheduled an appointment for the next morning between 7:30 and 8:30 AM (after clarifying I was an early riser). Scott showed up on time, mask on, and was very pleasant and handled the problems quickly and efficiently. I would highly recommend Lancaster Builders Supply - pleasant people with great attitudes!
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May 2021 by Dave Robertson
Recently need a replacement for a window blind insert- Builders Supply quickly identified the need and replacement. Technicians were dispatched and completed the job in a timely manner. Every step of the way was profession. Highly recommend
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May 2021 by Scott Hinson
I needed a door sweep for our new home. Someone recommended I shop local. To my surprise Builders Supply had the part the same day I called. Very friendly and helpful, even explained how to install.
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March 2021 by Jessica Pistiolis
I recently called looking for a replacement window screen for my home. The customer service was able to look up my address to see what neighborhood I lived in to make sure they were giving me the correct replacement. The lady on the phone was very kind and efficient. They were able to find a exact screen and even offered to deliver it to my porch free of charge the very next day. Once the Builder Supply delivery man showed up he even offered to put the screen in for us, even though that is a very simple task. Excellent customer service!!! Thank you!
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November 2020 by Carl Shantzis
From selection, to ordering, to scheduling, to installation, to following up...the service was as outstanding as the product. Be prepared to finish the install with priming and painting the exterior trim, unless your exterior door is white...or you like how the white trim looks.
