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January 2024 by anita arriola
Too much cost rent of smaller storage and went raise up next month!!! Also the office never open when need to pay rent
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January 2024 by Brittany White
Horrible service to loyal customers over years!!!! wasn't even renting from this location but all of a sudden they were the ones involved with selling units not on their property! Hate this place!!! Disgusting unappreciative & non empathic to people with disabilities/parents with kids as well. Showed no remorse in anything so I'm not either. Yall are disgusting & can't wait for Karma to all involve no mercy.
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August 2023 by Catherine R.
I was looking for a storage facility and Lake Wylie .I went to to 3 other storage facilities in Lake Wylie and decided to lease with public storage on Charlottle Hwy. the customer service was outstanding the pricing was outstanding The units are well taken care very clean and very Secure . We are very happy with our decision.
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August 2023 by brittany dawkins
Casie was so nice and the process was fast and great!
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August 2023 by Mike Peddicord
(JULY 2023) I'll fix my rating when you fix your office hours this is the second time I've had to sit here for over an hour. Sat outside the main office on a Saturday everytime I call it says you are open till 5 its 230 I've been here since 1 and I haven't seen nor heard from anyone who works here if you're closed you're closed but don't say you're open when you have no one here I let it go the first time thinking hey it happens but on multiple occasions im gonna say something
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July 2023 by colby h.
Lady working the desk is HORRIBLE. She is rude, unkind and doesn't care about her job. They also have a huge bug problem they refuse to address. Not even bugs in their units, but everywhere
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May 2023 by Angela Shafranski
Great working with Cassie!We also had the pleasure of meeting and working with Erica. Great experience!Thank you, both!
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May 2023 by Sloan Brightman
Cassie is amazing and she's so kind and helpful shell answer any questions you guys might have about renting a unit and everything she made it so easy
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May 2023 by Bernadette Mary
Cassie gave absolutely wonderful customer service. We will definitely refer all our friends
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May 2023 by Debbie Lucas
Cassie was very friendly and informative. Thank you for such great service.
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May 2023 by Sherry K.
I love that there is both a keypad and app to open the gate so that you do not have to share the gate code to movers and can hit the open gate button to let them in. I also love that there is an additional two keypad entrances that one has to get through to access the locked, indoor, temperature control units. I also love that the larger outside units come with a huge lock. It is also helpful that you can drive around the units, so that you do not have to back out! I also appreciate that you can set up automatic draft from the app.
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April 2023 by Andrew Haydon
Erika is very professional & kind/prompt service too. Extremely clean ,cleanest storage unit I've seen. Highly recommend
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April 2023 by Katherine Schubert
Cassie is awesome! Very knowledgeable and friendly! She put my mind at ease!
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March 2023 by Tamira Ramsuer
was trying to help out a friend and help her move items into her storage unit however our encounter with the lady up front.. I believe her name was Chelsea but I may be wrong.. was horrible. She was rude and snappy from the very beginning. It was our first time renting a storage unit so we needed guidance on how to obtain the key and use the gate. The email accidently went to my friends spam box so we came inside hoping to be greeted and guided. We filed a complaint against her with the district manager.
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March 2023 by Mario Hardnick
Cassie was amazing of accomdating on the right storage for unit for the price and size. I recently moved back from Dallas, TX.So, I needed something very quick. She very knowledgeble and experienced in her industry!I will always be a loyal customer because Cassie!