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July 2023 by Jeff Platt
Great experience with our purchase at Marine Max Lake Wylie. Thank you, Conner, for keeping us informed about our boat order. Yamaha makes a great product.
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May 2023 by Raj Patel
If I could give 6 stars I would to the entire Lake Wylie MarineMax Location. We walked in looking for a Boat Slip and considered taking a look at the pontoon boats on property as we already put a deposit on another boat. Shelina Ladha walked right up to us with a great smile and attitude and walked us around and sold us on the MarineMax experience and a brand new 2023 Harris. We did paperwork and a full test drive of the boat and have fell in love with the boat. In addition Josh Smith the Business manger, Zach the Marina Manager, and the Dock Master all are Wonderfull/ Amazing people. They did not only go above and beyond but have made us feel like family from day one. I don't have enough time to explain how great marinemax lake Wylie and the staff has been to us. I would recommend this entire staff 10/10 times.
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May 2023 by Logan Wyant
Can't say enough good things about the Marine Max team at Lake Wylie. Nathan Ramsay's patience and education during the sales process, Josh Smith's assistance and guidance during and after the purchasing process, and Zach Townsend being crucial in helping us get the boat ready for the summer and fitted to our trailer in a pinch. This is a great team. Looking forward to continuing to work with them and seeing them on the water.
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May 2023 by David L.
We got our first boat from MarineMax Lake Wylie, and were extremely impressed with their level of professionalism. From all things financial with Josh Smith, to the delivery with Zach Townsend, we received white-glove treatment. Zach spent 3 hours on a Sunday with us going over everything on the boat, getting it on the lift, and even helped us park the trailer in a very tricky location at home. Thank you to everyone at MarineMax Lake Wylie for making our boat-buying experience a delight.
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May 2023 by MIKE MELTON
Recently purchased a new Yamaha and the experience was awesome, Zack took the time to deliver the trailer and boat and answered all my questions. I would highly recommend this Marina to my friends and family for service and sales. Just ask for Zack and he will help you anyway he can, Thank you
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March 2023 by Joe F
When we decided to buy a boat, we realized just how little we knew about boating. To say we were nervous about starting the process is a severe understatement. When we went to MarineMax we quickly realized we were with people that approached the sale through the customers eyes and understood the anxiety. The whole team showed patience, character, and an understanding. We found them to be knowledgeable and everyone we came in contact with knew their jobs well. We had an issue with billing in the service department and the service manager recently came to the rescue and handled everything with class. This is a truly amazing and credible place to do business. I highly recommend. We will be trading in our first boat soon and will do it at MarineMax.
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September 2022 by Jeff M
Rusty and the boys that work at the dock are good, salt of the earth people, and they do the best they can with what Marine Max gives them. Unfortunately, the new, corporate owner (Marine Max) consistently gives them ever declining resources (simple garden hoses), as Marine Max refuses to reinvest in the Marina despite ever increasing storage and service costs to the customer.I've kept my boat here for 10 years and I know that the only reason I, and many long-time customers, continue to keep our boats there is because of the people. Marine Max has allowed the facility to become utterly dilapidated and unsafe--broken concrete, rotten boards on the dock, not to mention it's downright embarrassing (the sales staff has to be excellent to be selling $100,000+ boats out of this run down facility. Thankfully, we are beginning to have options with other marina's popping up in the area. Before the corporate takeover, the Marina gave discounts to loyal customers on gas. Now, there is no reward for loyalty and the $7 price per gallon from the historic relic that is the gas pump here is just criminal. As soon as my contract with Marine Max is up, I am going to be moving my boat to the new marina, Morningstar.
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August 2022 by Jonathan Lippstreu
I was told the minimum size to store a boat is 19 feet. I have a 19.5 foot Bayliner, and they told me it has to be at least 21 feet. I told them its 22 feet if you include the platform. I was told they can only store V-Hull. I told them it is a V-Hull. Guy on the phone said even with it being more than 21 feet, he was told to tell me no. I'm also in the market for a larger boat and was planning to purchase through MarineMax, and he still wouldn't sell storage to me. They've lost my business.
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July 2021 by Nicole Blouin
My parents have had their boat here for 10 years and the staff has always been incredibly friendly
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June 2021 by Thomas McNamara
Great service, thank you Ed!
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May 2021 by Joe Koelbl
Got boat serviced for summer. Got the boat back with a big greasy foot print in the middle of our carpet. Called and was told someone will get back to us...haven’t heard a word! Now that’s customer service!! Last time going there!
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May 2021 by Anthony Snipes
Great place I thought and was hoping but dropped boat off and two weeks later I get a call saying they didn’t realize it was an OMC Cobra motor and they can’t get parts so I can come get it no repairs done still got a boat not running right and still searching for a boat place that can work on it! Amazing I can google parts and I see all kind of parts all over ebay, etc
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March 2021 by Chris Carrieri
My family and I purchased a Harris pontoon from Connor Mauer. He was amazing. Connor worked with us for months dialing down different boats, different options etc. He never lost interest in our search for a boat spanning 2-3 seasons. What a phenomenal experience. He went above and beyond, doing things a salesperson should never do. Maybe I got lucky but if you want a great boat salesperson, go to MarineMax Lake Wiley and ask for Connor. You won’t regret it! Josh is awesome too...who did our paperwork. All around great experience.
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March 2021 by Apache Worrier
Had a great experience at the Lake Wylie location. Greenville, SC is closer for me, but the service was much better here. I’ll buy another new boat from y’all in a couple of years. Thanks for the awesome lime green 212XE!
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March 2021 by T K.
Bram and Jennifer are the best Customer Service Ambassadors ever!!! Been keeping a close eye on my boat while it's been in storage, and are always quick to assist whenever I come by. Really wish MarineMax corporate would let the local employees have a little more control/latitude so I could store my boat inside the dry storage, and that's the ONLY reason I'm leaving this location. Really is a shame because I truly appreciate the service I've received from Hall Marine thus far.
