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“Great service from a knowledgeable staff. Repairs priced fairly as well as the nails I use. Owner is super guy....going there for over 20 years. Best najl sto r e overall in town!”
“I delivered to them a while back for my job and when I walked in I was very impressed with how it was set up . So I needed a specialty bolt that nobody had near me ( like big box stores ) I remembered them and thought I'd give them a try to see if they had it , pretty sure they did and I needed it this weekend cause I wanted to complete my project . Walked in and was greeted right away by several people filling the shelves and lots of staff behind the counter . I was there about 5 to 10 min total . Of course they had what I needed and the price was great , screw big box I'll go outta my way for great service . So if your in need of a specialty item they just might have the part or tool your looking for . Give them a try , I'll definitely go back .”
“I came today because only here I can get a specific tool and I just realized that they have closed, I am very sad about that, I liked coming here since it is the only place where I get my tool, I will miss you?”
“Great staff with awesome selection of everything you might need. They also have a bar that serves local brews in a cool patio.
Yes...a bar!
They also have a post office with shorter lines and better service. But don't tell anyone that, let's keep it our little secret.”
“Where else can you grab a cold RC cola from the ice cooler and a moon pie from the rack above?My only issue is that this tradition turns my $1.00 purchase into a $4.00 purchase. (A problem I'm happy to have)”
“Paul Watson helped me out today, awesome service, and made sure to verify what I needed was in stock. These guys always go above and beyond to make sure we are taken care of!”
“We ordered the CHCO Decorative Mail Slot and it's so beautiful, it really makes our front door look amazing!! There was a slight issue with our order, and they got back to us and solved the problem the same day! :)”
“I visit the store often. It has well-priced tools that I use. Sometimes they run out of their items on special but you kind of take a chance. The quality of the items they sell is okay, but you get what you pay for. I've had no personal problems with their items, but I've not used their tools on a commercial job.”
“I am a local deck builder and I switched supply companies 3 years ago and give ALL my business to Decks and Docks. Not only are the guys friendly but they go way beyond customer service providing knowledge of other brands of materials that I am not familiar too.”
“Nothing better than a bunch of cheap Chinese tools. Ashley some of the stuff is really a good deal and then some of the stuff is the worst stuff you've ever bought. So you have to be careful with what you spend your money on.”
“Absolutely adore this place. It has everything I need and everything thing I want for my garden and terrarium builds. The staff are incredibly helpful and kind. Down to earth real people who you can tell love their jobs. 10/10 will come back again. And again. And again. Ps. Should gave come here before lowes to buy my pepper and tomato starts tbh. ¯\_(ツ)_/¯”
“The customer service at this location was out of this world! Everyone we spoke to was so helpful and knew the answer to any question we had. HIGHLY recommend visiting Duncan Ace Hardware. We will be visiting frequently.”
“Very helpful and friendly staff. They point out deals for you and save you money. I don’t always find what I’m looking for at this store, but they have a good selection of certain things. It is a nice clean store”
“Used to be a Lowes guy, but lately it seems the selection and employee engagement with shoppers is a bit stronger at The Depot. Also, we don't get hassled by employees standing at isle ends trying to sell us something like the other place.”
“Christy was great to work with. Very knowledgeable, flexible and a creative problem solver when things weren’t going well with our contractor. Highly recommend.”
“I was in the lumber department, struggling to choose high-quality picket fence boards. Cornell went out of his way to help me find better-quality picket fencing. He unloaded a new bundle and assisted me in selecting the best pieces.””
“Friendly, helpful service and competitive pricing. We are new fans. Thanks to David Rose in parts, Dana in sales, and Kelly at the reception. We will be back.”
“I'm am so blown away at the kindness and generosity of these wonderful human beings!!! My tub handle broke off and destroyed my morning and somehow these guys were able to get me what I needed to repair and replace it AND simultaneously get me to smile and calm down. What a team!!! I am a huge fan of this place and these employees. Well done!”
“The folks there are very helpful. They work with you to help you find a resolution to your problems. If you price their parts their supplies they are often less expensive.”
“Lane, Bryant and Mike Garry are your go to. I worked with these guys and continue to work for CED! Great team Mike has there and this PC does it all. No job or project to big or to small.”
“What an amazing place this is. After awful experiences at Lowe's and H.D. where there is never anyone to give you a hand, everyone here excels in being helpful. Experienced and professional and they go the extra mile to help. Super experience.”
“Great staff that are friendly and will help you find just what you need for your project. Well laid out store with plenty of inventory and if they don’t have it, they will get it asap!”
“Delivery w 53 dry van. Park on street before gate and walk paperwork to office ( during COVID19 they will come to you) limited parking here for about 3 trucks. Staff friendly and helpful.”
“Quamell got me unloaded very quickly. He took the time to answer all my questions about the strange way the shipper had put in the load. He made sure to understand my concerns about making sure he only took what was for this stop and not was for the next stop. He put down what he was doing to immediately unload the truck. And he answered all my other questions. Very top notch”
“Caleb asked if he could help us. He was very knowledgeable, helped us find everything we needed for our project, made it a very enjoyable experience. This is why I always choose Lowes”
“The garden section is impeccable! Lots of well taken care of flowers, plants, trees, etc. The staff was friendly and plenty of carts to choose from. They also had a clearance rack full of plants which is unusual at the other Lowes locations. Especially since theirs actually didn't look bad!!”
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“Visited Ladson Ace Hardware for the 1st time and the customer service was amazing! We met Mr Calvin Rooney & he was extremely nice & I can say he was genuine nothing forced! The other staff members were friendly & willing to help even when we were only there a short time! You never know how a simple “Hello!” can make your entire day! Thank you Ace!!”