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August 2023 by Renee Wilbur
If I could give zero stars I would. I am reluctantly storing my RV at their Maybank Highway location until I can find an alternative. I am beyond disappointed. We are supposedly paying for "secure storage". The gate has been stuck open for a month now with no resolution in sight. It took some effort, but after finally speaking with a manager, the following was shared with me: 1. they have no idea when the gate will be fixed, 2. vandalism/theft can happen even when the gate is closed, 3. they were unwilling to do anything to help keep my business. Terrible customer service. I am now fearful that if there ever were any theft or vandalism to my property in their storage facility, the management would just throw their hands up and do nothing.
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April 2023 by Leah Darbenzio
If I could of given ZERO STARS I WOULD HAVE!! Had this unit for almost 2 yrs just put $200 on it 3 weeks ago and called last weekend to let them know I’ll be paying it there was a problem with my bank card and I had to settle it and wait for a new card and the girl said she would note my account. Spoke to them all the time and was told as long as there’s communication I’m fine. Well last Saturday 1 day after I called they sold my unit of my Mom and Grandmothers and kids photos and things. No letter all I received was a bill by email with how much I owed. My heart is broken! I followed every rule and now it’s like my kids never existed without thought or looking into it you sold my unit.
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November 2022 by John Reed
Great units. Friendly staff and good security.
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November 2020 by roche harris
I love the 24 hours camera system they have and the excellent customer service.
