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December 2023 by fabricio brites
I had good service with Justin. Even though I resolved it over the phone, he helped me a lot and was super honest in his work. I even think I'll buy a new or used engine with it due to the great service.
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November 2023 by Dana Evans
Outstanding service appreciate pointing out the bad oil pump service writer kept me informed all along the way see you next yr Dana Evans
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October 2023 by Bubba Livingston
The price was much more expensive than I expected.
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October 2023 by Rob Bennett
Not a better service dept in all of Chas. The entire is staff is dependable and friendly and do their best to get you on the water
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September 2023 by George Walton
Butler marine does a great job. Highly recommend.
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September 2023 by Paul McKee
Fast reliable marine service. Butler has been my go to shop for Edisto. They are full service and can handle simple and complex issues.
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September 2023 by Michael Meyer
Great experience. Ken, who I dealt with, worked hard to meet a tight time schedule I wanted and even personally delivered my boat to me.
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August 2023 by Kathy Maxon
The service was outstanding. The communication providing updates was outstanding . Bo’s overall knowledge and people skills were value add for me.
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July 2023 by Jonathan Abrams
I don’t ever do this. Typically, I am an easy going person who lets things go, but I cannot let this go any longer. I purchased a key west 1720 sportsman from Butler Marine (specifically Ken Suggs and Jim McClure) last April. Everything was fine until I filled the gas tank up full. Immediately a catastrophic leak was discovered that is impossible to miss. It is apparent that these two gentlemen knew of the leak and found the “sweet spot” of where to fill it up so it would not leak for a test drive. I am a first time boat owner, and I wanted a small boat to learn with. Boy have I learned. After over a year of trying external tanks, new fuel lines, and countless other methods, the boat simply does not run properly without its original tank. I was hoping to let this go, but I can’t. I originally tried talking with Ken and Jim, but they were unhelpful. This is my second attempt to resolve this issue. I hope I do not have to get to third step.
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June 2023 by Edwin Smith
Fair and fast service. I have bought the boat there and always get first class service.
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June 2023 by Meen Hall
Amazing customer service, very professional! Will definitely be back!
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June 2023 by Kent Kise
Bought our KW 239 at Butler Marine and has issue that when live well runs it pumps water into the bow fish locker hatch drain. This causes real safety issues when off shore and boat handling is very difficult and dangerous.Butler has not been able to troubleshoot on their own but Henkel Marine quickly identified this is a design defect or a KW boat manufacturing defect whereas the bow locker drain should plumb directly to thru haul fitting in transom but is actually plumbed to live well line.The Actual plumbing does not align with KW drain schematics. Almost sunk the boat last night when we left live well on with bait for early trip out and forgot to put a compression plug the bow hatch drain which is how we have been dealing with unsolved and unaddressed LW safety defect. Have spoken with Chris and the Malone brothers at KW factory but defect remains unaddressed safety issue. Beware of KW boats as unsupported for major design or mfg issues!Otherwise Bo has done a fine job at filling Al’s big shoes!!
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May 2023 by Bruce E. Coy
Great team! Real pros.. we'll use them again
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May 2023 by Hannah Cain
Paul was great! He was super helpful, knowledgeable, and easy to work with. We bought a beautiful 2019 Stingray through Butler Marine and we couldn't be more pleased. If you are looking to purchase a boat, I highly recommend this company!
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May 2023 by James Hall
5 stars for both service and sales. Everyone there is professional and care about doing a good job. I will be backed