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March 2024 by Beth Lucas
The employees at this store are always professional, nice and very helpful.
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March 2024 by Veronica Whitener
Brady and Kayla were amazing! They provided me with excellent service!
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March 2024 by Pscythemusic Talent
It's needed. Especially when customer service is to perfection.
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March 2024 by Chris Record
Everyone is always so helpful and efficient!
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March 2024 by Stacey Gladden
I had a great and quick experience.
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March 2024 by SC MILSPOUSE
Professional, quick, friendly service
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March 2024 by Julianne Jankowski
Easy and quick for Amazon returns. Right next to the grocery store we use so it is very convenient. The associates are always speedy and helpful.
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March 2024 by Derek B. Davis
Just unreal level of customer service!
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March 2024 by rylie johnson
Called to see what the hold up was on my return package, the lady who answered the phone was rude from the get and randomly handed the phone to another associate while I was talking. If you can’t handle explaining things, or you are miserable and hate your job, that has nothing to do with me, I was just asking a question. The guy that got on the phone was nice. Been here tons of times and it’s always hit or miss depending on what associate you get.
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March 2024 by Jeffery Tucker
Very friendly customer service representative!
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March 2024 by Trenean Watts (Nana)
I went here earlier to get a Valentine’s Day card shipped out . The post office was closed so I wasn’t 100% sure how the UPS store does things . (Never been ) . I needed my card to get there before Wednesday. My associate was pretty okay in explaining the process (seemed unsure ) . I ended up paying $42 for next day AIR. The location is very busy I feel she could’ve been more informative & that she was rushing to get to the next person.
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January 2024 by Jim Rowland
This store has had mostly very courteous and efficient agents at all times. Parking is very good.
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December 2023 by Melissa Neel
Had great service here tonight. I hadn't printed the Amazon return sheet thinking they could just scan it. The young lady working sent it to their email, printed it for me and taped it to the box. She was extremely helpful and I always appreciate good customer service!
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October 2023 by Courtney Cannon
I experienced the worst customer service here. I needed a document notarized. The document allowed me to sign before getting notarized as long as I had my ID. The form simply was to confirm that the name on my ID watched the name on my document. However, if UPS policy requires the person the sign in front of them no matter what, I completely understand.However, what I don’t understand is the way I was spoken to. The gentleman spoke to me in a very demeaning way. He went as far as to ask me “do I even know what a notary is” and proceeded to talk over me without letting me explain. I never write reviews but to talk down to a customer is completely unacceptable. Last, the gentlemen decided to explain to me what a notary is while using legal jargon.Before throwing out legal jargon, maybe you should make sure you aren’t talking to someone with a law degree.
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June 2023 by Jessica Acker
This is the only store that I will go to for shipping and returns! They take USPS mail as well as UPS. The staff is super friendly a professional. While the entire staff is amazing, James was super kind and understanding when I accidentally mixed up my packages. He helped me sort out the problem and get everything shipped to the proper place.
