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September 2023 by Ms. T
The ladies here are so kind and helpful! Thank you for always making my experience a great one!
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August 2023 by Jose Valdivieso
Always prompt and efficient service.
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August 2023 by Jessica Plaice
It does not matter what time of day you call the customer service number, they are “experiencing higher than normal call volumes” and its at least a 20 min wait on hold.
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May 2023 by Donnie Hallman
Good place to do business with
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June 2022 by Tonia Clark
Great people to work with.
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January 2021 by Jay “J.Power” Power
I must say, even if the situation takes time, their support for you is Always there...Tks
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November 2020 by Jo Davis
The Branch Manager, Kirsaunda King,is exceptionally professional, knowledgeable and helpfully patient. I extended high commendations to her professionalism and character. The entire Branch Staff is so kind and welcomes me by name all the years I have been a member. It is so comforting to do do business there that’s why I travel a distance to transact my business and see the family there!
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September 2020 by Jay Power
I must say, even if the situation takes time, their support for you is Always there...Tks
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June 2020 by Keith Sease
Took care of me . Great people to work with!
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August 2019 by Phil Weiger
Great staff and great experience every time.
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July 2019 by Timothy Smith
Always great service from a friendly staff.
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September 2018 by WindexTheGr8
We opened a bank account here and everything was alright for a while. When we came in to get the account, things went very quickly since they were closing and we got the account no problem. At the time, the person assisting us was not very informative when it came to explaining how the account works for someone who was clearly doing this for the first time. A few months later, we go to make a deposit and over $200 is missing from the account. Turns out that, due to the complete lack of attention and information from the person helping us, we had been hit with a $30 overdraft fee EVERY TIME THE CARD WAS USED. They failed to inform us that this would be the case and that it was not possible to access our savings directly for this card, which is where all the money was deposited both initially and subsequently. At NO POINT was it brought to our attention that these policies were in existence, much less that they would affect us personally. We were rushed through the setup of our account by an employee that just wanted to leave and, as a result, lost a decent amount of money. What's worse? The bank refused to do anything to rectify this or take any responsibility for their extremely poor service both upon opening the account and when being confronted about the charges. We were treated very rudely and, in the end, no resolution could be reached. We will be switching banks as soon as physically possible because the service and policies of this bank are absolutely abhorrent.
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February 2018 by Charles, Miller
Member since 2007. Always helpful.
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February 2016 by Michael Gutshall
Nobody in there knew how to do anything other than basic transfers and withdrawals. My online account screwed up and they had no idea what to do. They had to call someone to help fix it, and it took nearly a week before I was able to view MY OWN MONEY. I'm cool if McDonald's or Bojangles is slow with an order, or even if they screw it up. But when you're dealing with my money? You should know what you're doing. Terrible customer service and vague responses to questions.
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December 2015 by John McMurray
Great credit union. Low interest rates and great service!
