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October 2023 by Jeff Marshall
A big thank you to the crew and staff. If you’re looking for great service, convenience and fair pricing look no further. Within my first phone call, I was able to drop off the next day. They promised to get my vehicle worked in even though I did not have an appointment. The text messaging is the best I’ve ever seen. You can approve jobs, get quotes and be kept informed. After I approve the repairs, my vehicle was ready within two days. I had brakes, valve cover gasket, spark plugs, along with routine maintenance. Needless to say a lot to be done in two days with no appointment. The best part I dropped it off at night, paid my bill through the text app and pick my car up after hours with a secured lockbox key. The experience was first class. I’ve been to a lot of dealerships and repair facilities over the last 40 years. I know when I just got lucky with a good service advisor or if I’m dealing with a place that has good processes. The shop definitely has process management in place.Great job!Jeff MarshallServices: Auto brake repair
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October 2023 by Conner Plumbing
We have been taking our vehicles here for a few years now. Their service is always top notch. Friendly, honest, and super helpful.
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October 2023 by Shirley Townsend
We had excellent service at Imports Plus. Due to supply chain issues the needed part was unavailable and back ordered. I was kept apprised of the situation and delivery expectations the whole time. It arrived a few days earlier than expected. I was called and we set a day and time. The work was done. It exposed another issue, that part was ordered and the work completed. I know we will be regular customers now.Service: Electrical
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October 2023 by Monica Watts
I just gifted my daughter with my Camry. I took it in for an oil change and a once over to ensure everything is running as it should. Thanks for the great service!!Services: Vehicle safety inspection
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September 2023 by Heidi Potter
I’ve been using this business for more than 4 years. Even though I’ve moved to Lexington I still take my car there. I’ve never felt like I was taken for granted. The mechanics are great and the owner treats me like family. Their communication is fantastic and customer service is top notch.Services: Air & cabin filter replacement
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September 2023 by xraydavis
Imports Plus has a great collection of car professionals specializing in import car care. Their service is top notch, affordable, and they care about their customers. Their team is honest and I enjoy doing business with them. Good folks!
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September 2023 by Linda Woodman
Thoroughly checked out a car I had just purchased. They called me & told me what I needed & tge cost. They were honest & replaced what I needed. When I asked where I can get new tinting on my rear window, he gave me a name & I have an appointment on Monday!I finally found honest mechanics!I will be back & Imports Plus will be highly recommended by me!Thank You!
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August 2023 by Nie A
Fixed compressor in 2hrs after the part arrived and AC is fixed !! Fast service. Everyone in the office is very polite and they know their vehicles, will be my place of choice to take my Fiat ?Service: A/C installation & repair
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August 2023 by Jody Mount
Great Job!! Never ever had an issueWith these Guys or Missy!! If I couldn’t get my car here I would have it towed before I would let another shop work on it!!!Service: Air conditioning
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August 2023 by Luke Grinnell
Every since I started driving and even before then (a few years) me and my dad has been going here. They're always beenimg friendly and I've yet to have a case where I have to come back because they broke something further unlike otherplaces.
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May 2023 by Marnita Wyatt
This is the 2nd time I have used this company for my Audi. They are super friendly, and take care of your vehicle as if it were their own. Their pricing is very affordable when you compare to others. Best business hands down.
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April 2023 by Karl Henderson
We've been taking our cars for repairs to Imports Plus for 20+ years now starting with a1997 Volvo 740 sometime around 2003-2004. Quarterly service appointments with Imports Plus enabled the Volvo to exceed 300,000 miles and last well into 2020! We’ve had excellent service consistently ever since, now with my son's Volkswagon 2012 Jetta ?. Highly Recommended. 5 stars!Services: Electrical repair
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April 2023 by Linda H
Professional, conscientious, and honest. Neighbors recommended. Excellent quality car care and superior standards. Very happy with the service provided.Services: Tires
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March 2023 by Michael Sterling
Tried them after another shop could not figure out what was wrong. They immediately found the problem and in addition found a broken motor Mount that should have been discovered earlier. They fixed my car quickly for a fair price. Runs like a dream now. They are now the place I’ll go for all my service.Services: General repairs & maintenance
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March 2023 by Robert McCloy
First and last time using this business. Way overpriced. Charged me $400+ for a new battery, said figuring out the problem and changing out the battery cost $200 in labor. Then, they offered a to conduct a 100,000 mile tune up for almost a $1,000. And oh yeah, struts for $1,300. I got my vehicle out of there asap. Crazy.When I question these prices (O'Reilly's and Auto Zone replace batteries free of charge) the lady became very defensive. Not a good sign.Not sure how this place got such a high rating, but I suggest Men at Work auto garage (They were booked out a week or I would have went there) in Irmo or Discount Tire Pros of Irmo for tires and oil changes. A good garage is hard to find.
