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May 2024 by D R.
Very very bad customer service. Wish I never would have taken my pet there. I would not recommend.
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February 2024 by Day
Truly a hospital that stands by the core values they’ve set in providing fantastic medicine and care, with an incredibly knowledgeable, personable, and compassionate team consistently going above and beyond to provide the type of service they’d wish to be given to their own pets. I know my pets are well taken care of here, and any and everything that can be done will be explained to me in a way that is easy to digest without leaving any information out, so I can make the best informed decisions for my babies. There is no other animal hospital I’d trust with mine, and no other hospital I’d recommend as highly as I would Cornerstone.
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December 2023 by Cassandra T.
Super friendly and very helpful staff! The vet came out and educated my boyfriend and I on the proper care for our leopard gecko. Easy drop off and pick up and most importantly- they made our little guy feel better!
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November 2023 by Katie Talarico
This is my favorite veterinarian I've ever been to. Excellent, down to earth, compassionate vets and staff. Extremely reasonable pricing, and they give you a pricing breakdown BEFORE they treat your pet so their aren't any surprises. They have been able to fit my pet in last minute for a minor emergency; and they are the only vet around that I know of that will treat exotics (my "exotics" being ducks and chickens) Great customer service over the phone as well and I have no problem contacting them by way of text message or call.
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November 2023 by S C
I appreciated the knowledge of the vet because it is difficult to find one that cares for exotics. They even called the next day to follow up and see if I had any questions which was wonderful. The only criticism I had was that I waited 30-40 minutes past my appointment time. I would not have minded except no one came in to update me on what was going on - if you are going to keep people waiting then at least let them know that you have not forgotten about them. I was still very happy with the service so gave a 5-star despite this glitch.
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October 2023 by Brandy A.
I am writing this review for my mom. She owned an African grey parrot. He was 3 years old. She searched for Avian vet to take him to have his nail clipped, beaked filed, and to be DNA sexed. She found Cornerstone vet hospital and picked this place due to these reviews. She was so excited. Yesterday on October 10, 2023 he had his appointment. Dr. Benson suggested to my mom that he also needed to do an x-ray which would require him to have anesthesia. So she said if that's what has to be done that was fine. During these procedures her bird Smokey passed away. She was and is still devastated. She did not expect for her bird to pass away during what they call a wellness check. No risk was ever explained to her that Smokey could pass away. She would have never agreed for any of this to be done. This is plain out negligence on their part and we are furious. Furious because we were not given any explanation as to what caused him to die. They performed a necropsy which showed nothing out of the ordinary. Today we picked him up to take him to a local vet we trust to be cremated. We were told we owe them money. We have requested all labs and notes. With all of this I urge you to please do not take ur animals here if you care for them. This bird meant a lot to her and he is now dead due to their negligence from a wellness check. And we are left with no answers as to why this happened and not even a simple apology. Only that we owe them for killing our pet. My mom's last memory is of Smokey screaming and hollering as they got him out of the cage. We will be filling an official complaint to the SC Board of veterinary and anything else we need to do so someone is held accountable for their negligence and anything else we need to do to prevent this from happening to any other pet.
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September 2023 by Ashley Sanders
I cannot say enough wonderful things about my first experience with Cornerstone Animal Hospital! This review may be lengthy, but I feel it important to share how impressed I was with the care I received for my sweet fur baby. I was greeted with a warm welcome from the moment I walked in and was almost immediately brought back to a room. This allowed my cat to find comfort and security in his own space before being seen. I myself was also able to relax a little before his checkup. The entire office was very clean and created a comfortable atmosphere. My cat has a few extra needs than most, so I was nervous as to the outcome of his behavior and what the vet would find. Dr. Basinger and the entire staff answered all of my questions (and I had a lot!) with care, knowledge, patience, and time. They gave a range of options and were honest with his possible long-term prognosis. I truly felt like they treated me and my cat like family. Dr. Basinger completed the most thorough exam and ensured my cat had all of his needs taken care of. Dr. Basinger and his vet tech were very calm and patient with both of us and made sure to make my cat's visit as comfortable as possible. I also found the entire staff had wonderful personalities and a sense of humor, which made my mind feel at ease. I cannot thank them enough! I also greatly appreciated that the cost was discussed upfront before any treatment was completed. The paperwork was also seamless and now I have a detailed file of what was completed. I look forward to coming again, and I am so grateful I found this office!
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September 2023 by Sonne Brown
I love this place! They are so attentive and caring with all of their patients. My guniea pig, Spigot, had an abscess on his side that needed to be removed. Spigot came back with lots of energy and the staff regularly called to check on him to make sure he was okay. I’m only a college student and the surgery was definitely pricey but the staff was very kind and helped me figure out a payment plan if needed. I will definitely be back to bring my other guniea pig for a check up.
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September 2023 by Christine Tee
The staff was great, friendly, knowledgeable and caring. The vet was awesome. He took the time to call me and let me know what was going on w my Holland Lop bunny. Later that afternoon, when I picked up my bunny, he came out to greet me, tell me what meds he was getting, and explained what the problem was, and if I had any questions!! Even more so, he gave me information that was the opposite another vet gave me, and why my little guy was not getting better!! I should have went here in the first place!!! 5 stars!
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August 2023 by Alana Gergits
My leopard gecko was recently injured, and they were very quick to make sure he was brought in and seen as soon as possible. Everyone was extremely kind and it was clear to me they all have huge hearts for animals- big or small they treat them all like the family they are! I will definitely be returning!
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July 2023 by Melissa G.
The staff is always sympathetic and helpful. Dr Draper is a fantastic doc who takes the time to answer my questions and explain what is happening with my fur babies (4 kitties) . The practice values it's patients and their families. Dr Benson is the only doc I would trust with my hammie Boo. He is amazing with the littlest of patients.
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July 2023 by Charles Christy
Brought my son’s leopard gecko. Dr is very thorough and knowledgeable. While unfortunately they’re a bit far from us it’s worth the drive.
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July 2023 by Sally Virgel
I was quite apprehensive on my first visit. I have a beautiful dog with issues because she had been abused as a puppy. She is hard to handle and other vets could not do it to my satisfaction. Well, Cornerstone was the answer. My dog and I were so pleased and well taken care of. Doctor was so knowledgeable and confident, yet gentle and caring. Thank you to all the staff. YOU are awesome.
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July 2023 by Debra Stevens
My little dog was seen for her annual checkup, and I couldn't be more pleased. Every person we met with was friendly, caring, efficient, and so patient with my girl who was anxious about being there. I trust their expertise, their knowledge, and their gentleness with Beth.
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June 2023 by Laura Garbarini
The entire team at Cornerstone Animal Hospital is super helpful & personable. Given how busy they are, they take the time to really get to know all of the patients and ensure you feel important and heard when expressing concerns! I’m a nut job when it comes to Bun (rabbit) and they’re extremely patient with me & always work with me on getting him everything he needs to be as healthy as possible. Highly recommend - huge shout out to Dr Benson, Hannah (manager), and Kat (their lead receptionist) for always being on the ball! Thank y’all for all you do!
