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April 2024 by Mopingbut thebest20
I ordered through the app. Shrimp meal, 2 egg rolls and some drinks to pick up at 4:30. I was a little late, so when I arrived in the pick up spot no one came out. I went on to work so as not to be late and called the store myself, they told me they were out of egg rolls and that if I wanted a refund, I had to call corporate. They said they would put in a request, but honestly I'm just through with Zaxby's.
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March 2024 by Lance Barbour
Extremely slow service no matter the time of day. Better to just park and go in bc you will be asked to drive around and wait 10 min regardless of what you order regardless if you are the only car or one of 5 cars. Not to mention you may get a drink that's only partially filled.
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February 2024 by Tyson Russell James
Ordered from the app, but when I arrived I saw an employee walked out and locked door midday Saturday. Never got my food and never got a refund. Theft. Watch many others pull up to the same dissatisfaction.
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February 2024 by Michelle Moore
Complete incompetence and lack of leadership at this location. I was told that it would be one price it was a totally different price they attempted to overcharge me. Then they screwed up my order pulled me up and I ended up wasting more of my time waiting on a messed up order from beginning to end!
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February 2024 by Alyssa Ann
Went there at 9:30 tonight and the workers pretended they weren’t there to take my order. All there cars were there and they didn’t close until 10 pm, so everyone went to Wendy’s next door. Management you should know this so these employees can stop hurting your business and keep getting paid for not working.
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February 2024 by Chris Green
They are very rude and push you to be done
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February 2024 by steven sturdevant
It was all
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February 2024 by GoPlaces10204167554
Ordered fried pickles and they were over cooked and very salty. Kinda nasty. Ordered wings double order to go with. Went for pickup and live too far away to come back to show. Called phone line was busy to complain about the pickles being overcooked.
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February 2024 by kailyn scott
The service is horrible, food is no better. Some things are ok, others are just bad.
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January 2024 by Rochelle White
The traditional Wings are tiny. The food was cold. I have tried to give this place a chance, but they are completely ruining the brand. Corporate intervention is needed badly.
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January 2024 by JCB
Every single time I come here without fail my soda is ALWAYS Gross! I prefer Dr. Pepper and when I order it every single time it's disgusting. Their syrup is off!
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January 2024 by Ryan Richards
Absolutely abysmal service. Forgot order items. "Side of fries" was a small box a quarter filled. The sodas were undrinkable. Go anywhere else.
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December 2023 by Hellen Mbithe
12/10th 6:00pmBurned chicken, very hard and extremely dry and one of the kiddie finger meals had no sauce. Never going back here - waste of money!! My kids called the chicken n the fries ‘Rock solid’ :(
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November 2023 by becca rowe
Very bad customer service. They said I was lying about drive thru order and wouldn't fix it. Asked for my receipt and after showing receipt, said that there was nothing they could do. After they created a scene, they finally fixed it.
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November 2023 by TC H.
I wish I could give negative stars. This is the worst Zaxby's in America. Everyone there sucks, the food sucks, they take forever, get the orders wrong, completely incompetent...
