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November 2023 by Steven Walters
This is my go to store. Yvonne went above and beyond to assist me with my online order issue. We made each other laugh a few times and she was such a pleasure to work work. Great customer service Yvonne!!!!
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November 2023 by John
I would give it zero stars if it was an option… my wife and I were trying to purchase shoes for a funeral in the morning. My mother unfortunately passed suddenly, on the night of my birthday this week. Things have been incredibly difficult since my mother passed, all I needed was a pair of shoes for the service in the morning. We came 15 minutes before the store closes, (granted it was late and last minute but how was I supposed to know my mother was going to pass) and while there we were harassed by two female employees working on 11/10/2023 to leave the store. Locking both of the exit doors 5 minutes before closing, and while checking out another customer, proceeded to yell across the store that the store was closed. Feeling pressured to leave, I left the store without any shoes for my mothers service. Moral of the story you don’t ever know what people are going through, and quite frankly should try and treat your customers with respect. I will not be returning to this location ever again. I urge you to do the same!
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September 2023 by Stephanie Owen
I drove an hr and a half to this store just to find nike air max.they have a better selection than the rural stores.
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April 2023 by Sunil Selwal
Had there couple of times. Fine collections and staff is helpful.
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October 2022 by K J
Got sent dirty shoes with dog hair on the inside. Clearly someone had worn. Was told to return to a store that didn’t even have my size. When asked if could just ship a new pair as I would be out of town for next ship dates was told would take 5-7 business days fastest delivery they have. This is why I should have stuck to DSW. Won’t shop Rack Room again. Would rate zero if could have.
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September 2022 by Ronna Lee B.
BOGO 50% off clean and neat store-great selection for the whole family-but the 5 star is for the service and associates that work there-in particular Nancy who was above and beyond wonderful to listen and realize what we were looking for just came in and she ran to the back to pull out fresh new western boots still part of sale-win win for us as everyone found 2 pairs of shoes and all left happy! Thanks Rack room for hiring awesome associates like Nancy! Hold on to her & Keep moving her up! We will be back! :)
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August 2022 by Maria Heller
Great choices and great employees. Summer was super helpful and very patient!! Definitely recommend.
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July 2022 by Carl Bartalini
Not a big selection but decent deals.
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May 2022 by Thom “Thom” B
Great selection, great employees, highly recommend
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September 2021 by Brittany Renwick
That BOGO 1/2 off sale is awesome! They ordered the shoes I wanted in my size to be shipped free to my house!
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September 2021 by John Siebert
Store closed and locked up during business hours (12:55pm on Wednesday 9/15/21). No note, and no answer on the phone. Can't sell many shoes if you're not there to take my money.
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May 2021 by Karen Hunt
Not a good selection
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March 2021 by Sara Killough
Great customer service. Ricky was very knowledgeable and helpful.
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October 2020 by Daez Tra
I love this store. The employees are nice. The selection is huge and they always have a great sale!
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October 2020 by Brittany Ashley
That BOGO 1/2 off sale is awesome! They ordered the shoes I wanted in my size to be shipped free to my house!