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August 2023 by Kristi Shunkwiler
The customer service is top notch! The 3 employees I've communicated with were wonderful! Crystal, Jenny and Jason thank you so much for your help!
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July 2023 by Mike Jones
Crystal, the manager, was very helpful and so polite. Great experience bc of her!
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February 2023 by Alex Speas
Linda showed great customer service. Very easy to work with.
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January 2023 by Blake J. Thomas
Very nice storage facility….been renting there for a few months. On January my storage rent increased $29. Called the office and they stated a letter was mailed to my home address in November. That is not true - I did not receive a letter or email regarding a price increase. I understand this is a month to month lease agreement and they can give a 30 day notice to increase your rental rate. I was alerted by my bank of the increase which was nice but would’ve been nicer by the public storage rental office.
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October 2022 by Lynne Greenoe
Wow - a great clean facility with helpful courteous staff. Have rented from Public Storage in the Charlotte area for over 15 years and 4 years ago rented multiple units at this facility when we downsized and moved to this area.This is by far the cleanest, most well-maintained and secure location we've ever used. The property manager, Crystal, goes above & beyond what one might expect. We now need to move from one unit to different size, and she was so pleasant in offering to help me determine the size needed, and even gave me a few names of movers who might help. This was totally unexpected but so appreciated! Thank you!
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October 2022 by Charissa Tucker
I was very pleased with my arrival !! Crystal was a huge help as soon as I got there she was Very professional friendly & made my day better because moving is exhausting enough but she helped me so much so 5 stars ⭐️ ⭐️⭐️⭐️⭐️
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October 2022 by Lori Hileman
Crystal was so helpful in getting us into a storage unit for my mother-in-law. We needed something accessible and safe. She showed us around and assured us my senior MIL could easily access the property and the unit. Crystal also went over the app with us and made sure everything went well before we left. We had other storage places to look at, but decided that Public Storage was it and no need to look any further. The facility was clean, property roads wide enough to maneuver a truck, rental rates reasonable, and best of all friendly Crystal in the office! Thank you!
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September 2022 by Howard Auen
I have leased several storage units at 292 Fort Mill Hwy Indian Land SC. Crystal has helped me every time and is so nice and helpful! Her customer service, knowledge and attentiveness are why I continue to rent here.
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August 2022 by Eric “The Carolina Sharpshooter” Gunter
Crystal is the one!! We asked her to give us a call once a unit of our desire was available, and she did just that. It was right before office closing hours and we knew we wouldn't make it in time, but she stayed until we got there. She stayed just to make sure we got the unit. She loves her job, and it shows. Great personality and wonderful service!!
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August 2022 by Emma Martin
This is not your typical storage place! This property is very well maintained from the parking lot, gates, spotless office and the units. It even smells clean! Crystal was a pleasure to work with. She was so thoughtful to call us when another unit came available in a location that would be easier to access our boat and helped us through the transfer process. Linda was also so helpful in answering all my questions and helping me decide on the right size unit. Excellent customer service, well maintained property and kind people….why in the world would you rent anywhere else? :)
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August 2022 by Miguel Oyola-Goulias
Clean facility, well maintained. Crystal is a sweetheart, professional, and helpful. I underestimated the amount of stuff I had which clearly would not fit into a 10x10, Crystal was able to assess this by the amount of stuff, providing the most cost effective solution. Defiantly went above and beyond. I owe her dinner ;) I would highly recommended this location for your storage needs.
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August 2022 by Matt Martin
Highly recommend this storage place. I drive past several others to rent here because I feel like this property is better taken care of and more attention is given to details. I appreciate the excellent customer service from Linda and Crystal and their help! I have been waiting awhile on a larger unit and Crystal went out of her way to contact me when one came available! Thank you!!!
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July 2022 by Miguel Oyola Goulias
Clean facility, well maintained. Crystal is a sweetheart, professional, and helpful. I underestimated the amount of stuff I had which clearly would not fit into a 10x10, Crystal was able to assess this by the amount of stuff, providing the most cost effective solution. Defiantly went above and beyond. I owe her dinner ;) I would highly recommended this location for your storage needs.
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June 2022 by steven sturdevant
I was having a bad day on my first day when I rented this space. Crystals positive attitude just made my day better. She has been so nice. Property is always clean. I highly recommend this facility. Staff is awesome. Thank you Crystal for everything you do here.
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May 2022 by Seleta Bright
COMPLIMENTS to the manager, Crystal, for offering superb customer service, and helping me set up my account, and move my miscellaneous items into a clean, climate controlled unit near my residence. Despite the weather, and technical issues, Crystal was patient and resourceful, which helped a lot, and took a load off my mind. Thank you Crystal for renewing my confidence in good old fashioned Customer Service!