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December 2023 by D Cato
Cassie is awesome! She listens and takes her time with you. It is not just about getting in and getting out of the room with her, like with some doctors. I'm sure she is busy like all medical providers these days getting double-booked and schedule being jam-packed. However, she never lets you think that she's in a hurry or that she doesn't have time for you. She sits, listens, provides advice and suggestions, and devises a plan WITH you not AT you. She values your input, and she gets things done. She gets the prescriptions over quickly, and just provides overall great care. I drive over an hour from my home to go to her, and I highly recommend her to anyone looking for a primary care provider! I've gone in person and through video visits making it convenient when I have to do an appointment during my break from work.
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December 2023 by Melanie Jupena
Had an appt with Dr. Pierce. I wanted to talk to him about my foot pain and my ulcer. He addressed my ulcer with a referral, however, he left the room to ask the lab if they could draw my blood before lunch. He came back in and said they were going to draw my blood, then he left and didn’t come back! Didn’t say bye, see ya…NOTHING! I went up front to ask where the Dr was and was told, “We are at lunch”. She’s supposed to call a manager to get back to me, not too confident that will happen. Not going back!!
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December 2023 by Jeremy Carter
Don’t even waste your time! Front office staff is rude unprofessional just piss poor office staff.
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July 2023 by Keith
I’ve had two appointments here and I will not be returning. The first one I waited in the lobby for 30 minutes after check in with no progress until I spoke up. Then the appointment still moved slow. I felt like Dr. Pierce was more concerned with talking rather than listening. Yesterday, I went to have some back pain evaluated and was checked in swiftly. I waited in a room for him for 35 minutes then decided this practice was no longer for me. Both these appointments I showed up their recommended 15 minutes prior. A person’s time should be respected. Don’t forget as providers, they work for us and we have options.
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May 2023 by Rayne Varnadore
Cassie is a breath of fresh air. I've never felt so understood by a doctor!
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January 2023 by Karen Paulson
I made an appointment for 7:30 am Friday. The patient portal said to show up at 7:15.I got there at 7:15 and they were closed. All locked up. I waited around for about 10 mins. The hours on the door say they open at 6:00 am on Friday.I called the number and got their lunchtime recording about being closed 12-1 for lunch.The next recording was about the call volume being high and I could leave a message. Call volume high at 7:25 am?I left a message and asked them to call me back.They never did.
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January 2023 by Maddie Taylor
Was not feeling good on a Sunday night, called Monday morning and was seen by Dr. Pierce that afternoon. Was able to get high quality care, fast. Conveniently located next to a Harris Teeter to get your prescription filled.
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January 2023 by Jill Mothershed
I had to go here to get a Covid test. I called to let them know I was in the parking lot and what I was driving and a nurse immediately came out and did a rapid test through the window of my vehicle. 15mins later I had my results. Very friendly and prompt.
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January 2023 by Ashlie Anderson
Cassie Calloway is my doctor and she is so caring.. she is my favorite doctor in the world.. you know why I like her cuz she is soooooo caring and so sweet.. I been her patient for 3 years now❤️
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January 2023 by Tim Taylor
Terrible communication! Went in for simple blood work at 12:30 just now leaving and to make it worst I was told to come back Monday ??♂️ cause they can’t do it today after I was told to wait. Almost 2hrs for nothing.
