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November 2023 by Tonya Powers
This was a very good experience for us and Sam was absolutely wonderful. He showed us all of our options and never tried to force us into buying anything. I would definitely recommend anyone to go here.
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October 2023 by Jeff Monroe II
Larry was great! We didn’t know what we were walking into and he was very knowledgeable, patient, and kind.
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October 2023 by Skip Smith
This was our second visit to the Mattress Firm store on Hwy 521 by Walmart that Christian manages.No “hard sell tactics” and we weren’t rushed to make a decision.Christian was very knowledgeable on all mattresses in the store.I would highly recommend him.
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September 2023 by Todd Looney
For all of my mattress purchases, I’ve shopped at this Mattress Firm location and have been extremely satisfied every time. Christian Lockhart provided outstanding service in helping me select the right mattress for my needs and budget. He was knowledgeable, friendly, and made the purchase decision a positive experience for me and my family. Thank you! I will be returning next time I need another mattress, for sure.
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September 2023 by Jennifer Caldwell
Christian is very knowledgeable. He was not at all pushy or pressuring. I’d definitely return.
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September 2023 by A R
Very happy with our mattress purchase! Jorge was great to work with - very knowledgeable - very friendly - easy going - absolutely no pressure tactics. Overall, a very pleasant experience! Will be purchasing our next mattress from him.
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August 2023 by Kim Bolt-Davidson
The Mattress Firm team is so professional, knowledgeable and nice! Great experience! Jorge did a wonderful job helping us with the best mattress solution to fit our needs. Thanks !
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July 2023 by Wendy Weisenfeld
Christian was great! He was very knowledgeable and listened to what kind of mattress I was looking for. Super personality!
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July 2023 by Robert Steen
We just had a Great experience purchasing our new King Mattress & the Adjustable Frame from Jorge at Mattress Firm. He was very knowledgeable, professional & Helpful.
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June 2023 by A JKH
Went in Memorial Day late. Great staff, really knowledgeable & helpful sales associate. Helped me find the best bed for me, patient & answered all questions without pushing.Bed delivered today on time with also great staff. Got king size bed upstairs quickly with no issues. Highest marks to entire team. Definitely my only Go To store for mattresses!
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June 2023 by cheryl sloan
Very friendly and efficient. Purchased a mattress at the Indian Land location and was able to get next day delivery. The delivery team was great and delivered my mattress quickly. Definitely would recommend!
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June 2023 by Rebecca McMahon
I did my whole transaction online, Christian was easy to work with and responsive. I haven’t received the mattress yet but so far the customer experience was great!
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June 2023 by Karine Michel
Chris was wonderful and very pleasant. He took his time to explain everything and was very helpful helping me pick out a mattress.
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April 2023 by Susan Rose
What a organized place. Tried to order a mattres and their systems were down after doing all the paperwork and discounts. The guy was like come back next week. I also purchased two previous mattresses one for myself and one for my daughter. Both sagged within six months.Plus in order for an exchange you have to take pictures and upload them with a paper ruler that they make you print out. Make sure the mattress is sagged by atleast 1.5 "Then they take the old mattress sanitizer with a spray and resale it. I'll never but anything from here again!
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April 2023 by Nicholas johnson
John (jb)from the Matthews store who happened to be at the indianland location today was hands down a pleasure to work with helped us in every way possible and made our shopping experience awesome...John if you see this once again thanks again nick +Christina ?