9AM - 1PM 3 - 5PM
6213 SC-162, Hollywood“My neighborhood bank where everyone knows you by name. Service with a pleasant smile. Rose Walker is the best!....the rest of the staff too! Thanks for being of service to our community.”
“The team at Freshfields is first-rate. Alex, Marissa and William have helped me through several transitions and are always there to answer questions, help with forms, advice, and just anything relating to banking. This is truly a service-oriented bank.”
“I have not been inside a bank for a very long time- well well before the covid pandemic. There was a glitch on the website with an address change I needed to do (the website identified my correctly formatted address as incorrectly formatted and would not let me make the change)- so I had to speak to a person about it. During COVID there are signs at the door that say to use the drive through, and I have used the drive through here several different times and the bankers who operate it are very knowledgeable, helpful, and efficient. This time when I told the drive through person what I needed, she said that had to be done in the bank. The bank was operating on a 'by appointment only' basis, but she said there was a banker available to me at that moment. SO, I parked and went inside. First, the take the pandemic seriously (not everyone around here does)- masks are required and there is plenty of touch-less hand sanitizer availability. I met with Debi and she was so helpful with my address change, i decided while I was there to take care of some other things I had been procrastinating. Debi helped me with a smile! I am so glad I went inside this branch. I will need to do it more often than every 5 years ;)”
“I have been with First Citizens for over 40 years and never had any issues. The Hollywood branch has always been great with absolutely no issues and have always been helpful to me.”