“I had to postpone my 2 shelties grooming as a result of some medical issues and rotator cuff surgery. Needless to say, they hadn't been brushed either! Jessie greeted my 2 dogs kindly, and graciously, even knowing how hard she was going to have to work to get them even remotely "civilized". She did just that AND maintained a pleasant demeanor. Then, my 2 got to shop for snacks. A big shout out to Will for his shops, and scheduling. An even bigger shout out to Jessie who made Cami and Brady recognizable! Thank you ALL so much!”
“I would like to give Melody a 10 star review if it all possible. This woman was full of smiles, stopped everything she was doing to help me three different times. Was the only employee I could find in the entire store on a Saturday Afternoon. And was such a joy to be helped by. She's also also easy on the eyes which helps as well, lol. One of the things that we had picked out for my dog was incorrect. I was in Bluffton and stopped by the Bluffton store to return it where I was informed without a receipt and them, not being on the same system they can only give me a store credit. The lady at the cash register was actually scary looking was satanic emblems all over her neck and her ears. After seeing how I should be treated at a Petsmart, it cost me $300 just to walk in the front door, I will never go to the Bluffton store again from now on Melody has made Petsmart on Hilton head my new home store. Now if anybody's reading in corporate, would that make sense for me to drive past the Bluffton store just to go 25 minutes to 30 minutes further to Hilton head because the service is so much better. Fix your Bluffton store maybe Model after the Hilton head store ...
Thanks Melody I will definitely be coming back to see you, Mike”
“The kindest people ever...and they truly are a blessing to the lost / homeless or just looking for their forever home due to mean people. We took a very sweet stray named Bob ( still there) that just turned up at our house. He just wanted love/water and food. He had been dumped or just left. We already have 2 felines so just wanted him to be loved for himself. He is just a love. We took him to our Vet's/ then called the Humane society and they greatfully said bring him to the shelter. He is in such good hands and out of danger .Blessings to all who work and volunteer to safe those that can not speak.
THANK YOU”
“Bina's first play day with many more to
Come. No doubt she had a great time & used up lots of good energy which resulted in her
napping for the entire afternoon. She'll definitely be scheduled for many future play days. Thanks so much for taking such good care of her.?????”