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July 2024 by sophie stair
old lady behind the counter is unaware of the store's policy and told me I was wrong when I told her the return policy that Francesa's has on their website . She Also told me I was wrong when I told her how much money I spent on the dress I was attempting to return. I've shopped at Francesas for years and will never return. I reported her to corporate as that is not how you treat paying customers in retail.
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May 2024 by Aaron Gibson
My wife went in there the other day…still waiting for her in the car…
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May 2023 by Alicia
What a great boutique. Fantastic prices and they have it all. Bought a white jumpsuit. It's so pretty. And a pretty pink purse.
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February 2023 by Burping Cats
Just casually looking at the jewelry with my friend, and I noticed this young women hovering near the jewelry, but not necessarily looking at the jewelry. I decided to walk away to another part of the store while my friend continued to look at earrings. And surely the young lady continued to hover over my friend. Not being subtle at just crossed arms, staring at her. I walk up to my friend, who was going to P U R C H A S E an couple pairs of earrings, but luckily there are plenty of other nice stores around you can shop at that won’t assume you’re stealing! :)
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November 2022 by Emily B
The manager today was extremely nasty to me and followed me around the store assuming I was trying to steal. I was trying on a pair of earrings and I turn around and she’s standing there blocking me. She rudely asks me “let me ask you a question. What are you trying to do? Try them on?” And I respond “yes.” And she replies curtly, “the mirror is over there.” Bizarre, completely uncomfortable experience.
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November 2021 by Cheryl Meneely
Great selection and friendly helpful staff.THANK you and God Bless
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September 2021 by Roger A.
They cant even update their hours on apple maps. I hardly ever wake up early but when I do I expect shops to be open at least around 9.. how do these shops even stay in business
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August 2021 by LizAnn Antolick
Went into the store and the man working in there was very rude. I didn’t hear him greet us and when I did not immediately acknowledge his greeting he got very sassy with me. I told him I had not heard him and he continued to chastise me for not acknowledging him. I’m not sure how this store expects to make any sales if they are rude to customers within the first 30 seconds of walking in. There are too many stores/boutiques in Hilton Head to waste my money in a store where employees treat customers in this manner.
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June 2021 by Jennifer Cree
Took my daughter shopping super cute outfits and great prices
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June 2021 by Melinda Hickey
Great selection and they have great prices too.
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May 2021 by Lawson Bradberry
Great store, love the clothes.
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April 2021 by Shaquita Jones
Great clothes and good service !
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October 2020 by Luis Galindo
Staff very attentive with you great customer service and they make you feel welcomed,thumbs up for them
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July 2020 by Shannon Brown
Such a cute store! Employees are very friendly and helpful. Got a super cute dress! ?
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August 2019 by Liza Knepper (GodsluvngLabRat)
The owner in her is absolutely a sweetheart. The clothing it's beautiful. The prices are great. I regret we found this place out last day in town..
