-
March 2024 by Lindsay R.
Beware** Pharmacy closes at 7 pm! Not a good choice for emergency prescriptions. Pharmacy staff is not friendly and lacks sympathy, concern and any sense of urgency. Find another place.
-
February 2024 by Richard M
RUDE and unhelpful pharmacy staff. Just go someplace else... It's better that way.
-
February 2024 by Katy B.
Allison Dwyer, The PA at the minute clinic is fantastic! She is very patient and thorough. Both my husband and I were seen by Allison. She asked a ton if questions and took the time to explain the prescriptions and over the counter medicine options. If you are visiting the area and don't feel well, I highly recommend seeing Allison
-
January 2024 by Shavon F.
I stopped in after work today ( Monday @ 7:30pm) to grab a few things for the house and as I was cashing out I used the cash/debit card machine because I had two separate orders and when I went to use my cash option first, I was met by a woman who worked there who was watching me cash out that I didn't even know she was there until she said "push the red button ma'am" as rude as she possible could say and I paid my cash order and I asked her if I could still pay for the rest of my order with my card and she actually scoffed at me with a look of disbelief on her face and told me to put in my cc when the machine said please wait, and she repeated for me to put in my card so I did and if course it cancelled my transaction so I tried again and the computer wouldn't let me choose and visa options because it seemed to be frozen so she said for me to use the pen and it still wouldn't work so she walked over and rudely took up most of the space to the check out machine so I decided to just use the tap option on the cc machine to avoid having to deal with a frozen computer screen again and that worked just fine, but when the machine gave me the option for credit or debit card she took it I'm herself to push the credit option instead of letting me choose my own payment method to cash me out. Once my order was completed without a word she turned around and walked away. I have always shopped at this location and my family uses the pharmacy here for all our prescriptions and never have I or anyone in my family ever been treated this way in the years of living here on the island. If there was a more convenient location for a store that was close between my workplace and my home I would definitely consider going there for our small store purchases, because being treated like I was trying to steal from the store and treated like an unwanted customer is something I would rather not deal with.
-
January 2024 by Donna V.
I called the pharmacy to check that my Dr.'s prescription has arrived. On hold for 10 minutes with noone answering. Hung up and called back, on hold again for 8 minutes before a lady picked up. I was explaining that I had been on hold for a very long time with no answer, and she got snippy saying they had just opened, and they had 4 other calls. Well, ok. So as I tried to explain why I was calling, she abruptly interrupted me and put me on hold again! Then, about 1 minute later, she came back and finally actually listened to me. Rude, rude, rude for someone who is supposed to be assisting people in need. Horrible experience.
-
January 2024 by Matt Roberts
This store is very busy! If you’re in a rush, go somewhere else. Considering how many people were in line and how often the phone was ringing, they crushed it. My order was a bit complicated and backed up the line, they had 3 back up cashiers come out of nowhere to pick up the service and get everyone out in a good time. Everyone was helpful and nice despite my situation being a bit difficult. Thank you
-
January 2024 by Amanda M
Extremely rude customer service. Wasn’t even busy. No greeting, no smile, just absolutely rude for no reason. I’m a local and have NEVER been treated as awful as I just was. ??
-
December 2023 by jasmine ferry
Awfull service how can they have racist casheirs today in the morning he didn't want me check a price ítem a want to the self check out he was standing right there next to me like I was gonna steal something and of course being nice with the white people
-
November 2023 by Mark R.
My wife and and I are in from NJ. I needed a refill on two meds in which I overlooked back at home. My wife is a retired pharmacist assistant. I know how hard these girls and guys work on a daily basis. Tho I was impressed by all the employee's, Caroline and Jessica were fantastic! Professional, courteous, friendly and both had wonderful personalities! I watched as customer after customer came to the window. Some grumpy, some mad, some friendly and some just plain nasty. Never once did either of them change there posture or temperament to any of the forementioned customers. Bravo, wonderful and these two girls are a valuable asset to the CVS family. Thank you Jessica and Caroline. Keep p the 5 star service and always show your beautiful smiles and personalities! Your friend, Mark and Kthy- NJ!
-
October 2023 by Andria W.
Richard is not a very pleasant cashier. He was very rude obnoxious to me. He was more pleasant to other guests. I purchased other items just to hang around and use the self-serve check out to see if Richard was nicer to others and he was he even ask the other patrons to give him a good review, but did not ask me to give him a good review, he did not deserve a good review. Richard is not a representative of CVS here on the island.
-
October 2023 by M C.
I just add a question about my prescriptions and was on hold for nearly an hour!!! They should at least answer the phone and acknowledge my existence!!
-
October 2023 by Julie Klemm
I thought my CVS in Atlanta was bad until I moved to HH and used this pharmacy… can’t get any info, wait forever on hold for pharmacy, little to no care or concern. I wish I could do negative stars..
-
September 2023 by Luke Hamby
The main pharmacist, Carolynn is the only pharmacist that actually seems to care if their patients get the prescriptions they need. Most of the staff is very friendly and while I understand there's long waits and sometimes they don't have time to answer the phone but that's not their fault. It's the management or regional management.That pharmacy easily brings CVS in over 25k a month, and instead of offering to pay them a little better and hire two extra pharm techs a shift, which the managers have the money for, they would rather keep the profits and make the dedicated pharmacy employees do the extra work. I have never seen them with time to talk or take take a drink of water.
-
September 2023 by Robert Westbrook
Possibly the worst CVS in the country. Prescriptions are never filled in a timely manner, the drive through is a joke and many physicians in Hilton Head are hesitant to send prescriptions to them due to their poor communication system. Stay away if possible.
-
September 2023 by Chris Oates
Plan to be very disappointed by the workers in this pharmacy. If you have a choice go somewhere else. There’s a Walgreens right around the corner. Most awful experience I have had with a pharmacy ever.