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September 2024 by Sharon Busse
The patient was John Busse I am using my wife’s google account.
The care and attention of Charita and Nancy were excellent.
Always were happy positive and professional.
Would recommend the team at this location for any of your re-hab needs
Thanks for a great experience!
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August 2024 by Matthew Holt
Got a bill almost a year later from Benchmark that seems like they said I never paid for multiple appointments (that I did and have receipts for) and are now trying to charge me for what I already paid for in addition to the adjustments. I dont mind paying the adjustments… but putting 0$ paid by patient when I paid $20 6x and adding that on top to get another $120 from me? Seriously… completely unprofessional.
Then when I call their company to get an answer about this and submit a help ticket request, no one responds. It’s ridiculous. I dont know how much of this reflects on this establishment but the company is upsetting. Ive never had this issue with any PT other than this company.
Only reason Im giving two stars is in case this is moreover a problem with the company that the location. Also the traveling PT specialists they had were exceptionally kind and extremely skilled. Really helped me out. Also when I was there I never had any issue with the staff, they were kind and respectful.
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April 2023 by Maureen Kilcoyne
The PT's here are well qualified and do an excellent job of targeting exercises to your specific needs. I was having balance issues and greatly improved within a few short weeks. My PT have me maintenance exercises to do at home for continued stability.
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July 2022 by Oscar M
I attended 8 visits with the purpose of getting better but they only caused more unnecesary pain. I gave them diagnostic test results with facts about my situation but they ignored the facts and made my situation worse. A therapeutic massage is 500% better than being torture by these heartless women. I was very clear to Regional Manager about my needs but nothing changed. I escalated to VP but never got a reply. On reply to your request for feedback, my reply is "Do not harm".
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July 2022 by Sue Hurrell
Excellent staff. Exceptional results my 90yo father visits twice a week to maintain as much mobility as possible. This is working!
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March 2022 by Mary Riggs
Kimsey at the Okatie facility is very professional & caring, & knowledgeable in her field. I highly recommend her. The office staff is also very accommodating. & pleasant.
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March 2022 by Jane Clark
PT Kimsey was wonderful! I wobbled in and 14 sessions later I was strong, balanced and walking and climbing stairs. Thank YOU!
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August 2021 by BAM Golf
I was recently treated there for hip pain I was experiencing. Mark, the PT I worked with, did a phenomenal job! I had pain in my hip stemming from long hours in the car and he used a variety of techniques that really helped relieve the pain and also provided stretching exercises for me to do at home to keep the pain away. Thanks to Mark, my hip is now pain free. Cannot say enough great things about their team here! Madison was also helpful getting me scheduled and in the door quickly. I highly recommend Benchmark!
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June 2021 by Martha Melton
Dr. Mark McManus is excellent! He has a kind and caring personality; and, he knows how to help you get results towards achieving your personal goals towards healing and reclaiming your life. I really like how he couples on site therapy regimens with Benchmark's online exercise program. When I was ready to do my therapy exercise "homework," all I had to do was log on and push play. It's a nifty, helpful set up that has motivated me to stay the course and keep improving.
