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November 2023 by Stephen K.
Brought my Prius in for servicing. I requested having my brakes looked at. They did not look at my brakes. My turn signal on rear drivers side was not working and they did not notice it. I was told Mr told my 2 year old tires needed to be replaced.I am going to look elsewhere or start changing my own oil.The cost to change my oil and rotate tires was $99.00.
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October 2023 by Brad M
Always great service at Toyota of Greer. Keith and Matt do a great job of explaining issues and letting you know what you do and do not need. They do not try and upsell you. I have a lot of confidence and trust in them.
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September 2023 by Linda Roman
How amazing! my first time buying a vehicle and Sean could not have been more helpful, truthful, kind, knowledgeable. He asked for a better trade-in value for my vehicle and he got it! The credit gentleman was so fast, good and worked to get a low percentage rate. My sister used Fred Anderson - Asheville and recommended them to me. I highly recommend this company.
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September 2023 by Carly
I don't recommend. The sales person (Chris/Sean) and the finance person (Frank) both consistently would not return calls they promised to return, to answer questions I had. This happened multiple times. If you expect help after the sale, this is not the dealership for you. Frank also quoted me one price for the extended warranty and maintenance plan, then raised it further into the conversation. Walk away from this dealership.
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August 2023 by nick sollame
If you’d like to experience an old school 1970’s style way of negotiating this is the place for you. After collecting numbers from the sales manager I let them know I wanted to think about it over night at which point I got the predictable…”well this deal may not be here if you don’t decide now” 1970’s response… I politely said that’s fine but I need to think about it.. this is a 50k + purchase… well guess what. I decided after speaking with my wife that I wanted to move forward and I was told by the salesman that the manager was no longer honoring the deal…. Unbelievable! I would never recommend anyone visit this store unless they want a high pressure selling environment.
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July 2023 by huns brown
I put five stars because I don't want to ruin the reviews of what is likely a very good business. I'm here to offer some advice to Toyota of Greer, and basically all other businesses. Put the prices on the website. I'm sure they are on the vehicles on the lot. They prices should be on the website as well. The number one question on the mind of anyone who is considering a purchase....what is the price? To you, and all retailers put there...put prices on every item. The price can very quickly help a person make a decision, because it is THE priority consideration for most individuals.
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July 2023 by William Phillips
When I arrived… no one offered to help me. Once I went inside to the service checkin desk I met someone who acted like he truly had better things to do than talk to me (I’m not an impatient person or someone who would ever typically leave a bad review but this was a horrible experience). I was simply there for an alignment and it took 3 and a half hours. I’ve never had to wait more than maybe an hour anywhere else. The service advisors were the pushiest I’ve ever seen trying to get people to add x,y and z to their list of things to service and buy at the time of their appointment. While waiting I had overheard a couple employees talking about personal things that were most definitely not appropriate to discuss in a public and “professional” setting, especially with my 8 year old daughter sitting there..I will never be back to this dealership. If you need service or are considering buying a new Toyota I would encourage you to take the time to drive to another town.
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July 2023 by Chosen Kay
Best Toyota Service Team in the upstate! I’ve been going here ever since I bought my Toyota back in 2017. Aside from everyone being super friendly, they are very trust worthy. The General Manager is super friendly as well. As a single mom who doesn’t know much about cars in general, I can honestly say that these guys are super honest. They answer all of my questions and explain everything thoroughly! Thank you so much Toyota of Greer!
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July 2023 by Corinne Kopp
I never thought that buying a new car would ever be a pleasurable experience, but that is exactly the experience I had with Toyota of Greer! Tony, my amazing salesman, was pleasant from the start to the finish. He was extremely knowledgeable about the Rav4s, explaining to me what was included with each package and helping me to narrow down what features were important to me. He LISTENED! After the test drive, we began to discuss the price. I told him what I felt comfortable with, and Jed, the General Manager, Tony, and I worked out a very fair deal! And best of all- I never felt any pressure from them!Tony even delivered my new Rav4 to my house since I didn't have a ride there! I was SO pleased with my experience that I will DEFINITELY refer friends and family to Tony, Jed, and Toyota of Greer!
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July 2023 by chelsea lathem
I came in , in DESPERATE NEED of a bigger vehicle I had a Kia soul plus and two babies and no trunk. That’s all I wanted was SPACE . I got more than I expected at a great monthly payment !! I worked with ACE I highly recommend everyone to her she is AMAZIG she knew I was learning about this in life because this is my very first car from a actual well known dealership and not a buy here pay here. She walked me through everything and taught me EVWRYTHING !!! I stayed there for over 9 hours that day and it was well worth it ! I will definitely be back when I’m ready to trade in. I will always be a Toyota girl now. The ONLY company that would give me a start in making my credit even better !! 5 out of 5! I would Rate 100 if I could just because Ace is that amazing! I’ll be back xoxo
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June 2023 by Miguel Pine
You're always treated like family. It was a great experience even with my 18 months old son present. He behaved just as if he was at home. Staff members were very warm and caring. The environment in itself is welcoming. I would recommend Toyota of Greer to everyone! Did I mention Charles Washington! You need to go see him.
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April 2023 by Karli Sue Ward
Where to even begin. This was by far the worst shopping experience I’ve ever had at a dealership. When we first arrived, our salesman (Rick V) only spoke to my husband and hardly acknowledged me until I spoke up and told him I was the one purchasing the car. We went with a specific color and trim of a Corolla Cross in mind and when we told him, he told us “that car doesn’t exist” and then tried to sell us one of a different color and trim. I told him that there was no way I could afford the payments on that specific one he presented us with and he decided to go back and look again for the specific one we wanted. When he returned, he had “magically” found the exact car, color, and trim I was looking for. Only it was 8k over MSRP (what they referred to as an ‘additional dealer markup’ ). After that our conversation was full of pressure, pushiness and rude comments. At once point, when I was configuring if I could afford the majorly over priced monthly payments, I took a few seconds to think and Rick made the comment “I’d rather be in the office talking to someone than out here watching paint dry, like come on man.” When we finally decided to leave and sleep on the decision of buying the car, we told our salesman (Rick V.) we would have to sleep on it and give him a call back the next day. We then told him thank you and we appreciated all of his help and knowledge and would be in touch, he just walked off and didn’t respond to us or acknowledge our existence. We were just very pressured and felt like we were just “another check” on the board of how many cars they sold. We didn’t return and do not plan to in the future. Beware of sexist, impertinence, and deceitful behavior.
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February 2023 by Tony Morris
Toyota of Greer done an excellent job! Their dealership is really nice inside with a great seating area while you wait. Our sales rep. was wonderful! The best buying experience I’ve ever experienced. He brought the vehicle I was considering to the front of the building, walked my family around telling us every feature available inside and out, and made the whole experience awesome! I’d definitely recommend anyone looking at a Toyota to visit Toyota of Greer and ask for Rob!
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February 2023 by Mary Catherine Hughes
I’m so happy with my new RAV4 Hybrid!! I can’t say enough good things about my experience buying a car at Toyota of Greer. Jed, Chris, Mark, and Richard were all WONDERFUL. They’ll take great care of you!!
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February 2023 by Joseph Bulsa
Pleased with the turn-around time on my coolant valve replacement. Brought my car in late on a Saturday. They diagnosed the issue on Monday and had it fixed by Tuesday. Courtney (service rep) was very straightforward and helpful. She offered additional services/repairs but didn't push them, which I appreciated.I suspect the price was 20-30% above what a small local garage might have charged. However, the quick fix and (relatively) standardized level of service compensate for that somewhat.If you want/need to come to a Toyota dealer service center, then I would definitely recommend this one.