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November 2022 by Bryan Cooper
My builder bought a Mustang 2 suspension here for my truck. Decent product, terrible service. I contacted them on a question about the spindles...no response. I bought the rest of my parts from Jegs, Summit, and Speedway where customer service is excellent.
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December 2021 by Joshua Thornton
Awesome place with people that have the knowledge to help!
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September 2021 by Evelina Gonzalez
Poor customer service. Sent same wrong unit twice. AC units are good, company needs to improve customer service.
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June 2021 by Richard Kipp
Awesome customer service. Had my 2yr old son with me. They Gave him a hot wheels! This speaks volumes for me. Highly recommend! Can't beat the pricing.
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May 2020 by Ron Barnes
Will never buy from them again, 1st time and last time for me. Too long of an explanation but the old adage "you get what you pay for" does not only apply to product, but to customer service as well....and THAT is the reason I refuse to do business with them, their customer service....once car show season starts back up I will commit to telling my story in depth to dissuade as many people as possible from purchasing from them. I attend and show in a lot of cars....some local....some regional...some national. I have no problem standing beside their tent boycotting them.
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April 2020 by Kelly Michel
I've used this company several times in the past. Their products are great but they are severely lacking in their phone skills. Not friendly at all. They come across on the phone like you are bothering them. I've been in business for 25 years. If I treated my customers that way I likely would have been out of business a long time ago. Customer service is key!
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April 2020 by Tully Auto
I am the owner of a HotRod shop and builder for 49 yrs. Bought their AC system for a 73 Chevy Pickup while at ********* Columbus 2019..We always have used VA and OldCar Air in past.. they were cheaper by 30%..Installed 10/2/19 while in NY . This was to be my Florida "leave it there" truck. Instructions were written by a child..Very faded.. Also bought their Front Runner Serpentine system at same time.. 6-8 calls to find out they sent wring relays and instructions.. Belt was to big. They said that I probably put PS on wrong..B.S Kevin (shop return person) then said :maybe you should get a pro to install it".. We had to go to ******* *** and download their instructions. Charged and put on trailer a month later to Florida. Empty on arrival..Now I had to go to a AC shop in Fl for repair..Charged, leak tested, dye etc. Evaporator had pinhole from factory. sent back they replaced. (12 days) Charged and leaked from highside ******** valve T fitting (bad factory weld) They wanted me to pay because we had it re-welded (didnt work). sent another . Charged #4 Everythig according to their instructions..4 days later the Compressor showed a leak from front seal. Called KEVIN...said we must have overcharged... B.S. again!.. Said his boss said NOT COVERED..Call competition and got another $283 unit. When I mentioned **********, the Rep at VA said "Oh, we probably don't have enough time for the complaints" Then said, "you should have read the reviews first.. Customer Service is worst I have ever dealt with... Real nasty attitude.. Horrible skills.. I did read the reviews... The WORST... Read More
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March 2020 by James Barker
Good place to get hot rod parts
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February 2020 by Mark Jones
Fast, inexpensive, and accurate parts.
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December 2019 by Robby Kimbrell
Competitive pricing and knowledgeable staff.
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December 2019 by Kathy Cox
No one greeted us when we came in. Even when my husband said "hello"" someone spoke but didn't bother to get out of their chair. No public restroom. I get that for people just walking in. But my husband was there to shop. So I told him to hurry, he could not stay long. We had been traveling for a couple hours by the time we stopped here. We stop here about once a year when visiting family. We live 5 hours away. Husband likes their products and prices.
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October 2019 by John Burton
These guys know their stuff. Very helpful, spent time explaining what I needed and how to wire the system together. They then went over the wiring again when they realized I wasn't too sure. Very helpful
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August 2019 by Fran Watts
Found what I needed. Polite courteous service.
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July 2019 by Juan Omana
Always helps me!
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March 2019 by Michelle Roberts
I ordered a hose kit and did not realize I needed a special fitting. I called Southern Rods and they took care of the missing fitting and was great to deal with. They shipped the fitting to me on the same day.
