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February 2024 by Terry Morales
I have used this store multiple times since moving to the area. Each time I have had great customer service. Always greeted upon arriving. All of my questions are answered with such a willingness to help every time. Also, the cashier has helped me find coupons that I could use when there is not a sale going on. I always leave there with a smile on my face.
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October 2023 by china Dolldr
Just want in and no one said anything. 2 guys just standing there doing absolutely nothing so I asked if I could get some assistance. You can tell they don’t work hard here or have any customer service experience. Would not recommend. I miss the older lady that use to work here.
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July 2023 by Camille C.
The store incorrectly tinted stain. Unknowingly the painter applied the stain to our deck which left us in an absolute mess. Stain doesnt always easily sand out and we had to choose a solid to cover up the mess. They could not sand it off the support posts so there was no way to keep our wood grain due to their store error. They refused to reimburse us what we had to pay the painter even though they ruined our new 30K deck. I have already contacted corporate with no callback and they did nothing after a BBB complaint either. Horrible store, horrible customer service. Please go somewhere else. Use a different brand.
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July 2023 by Camille Clark
I posted a review over a week ago and it still hasnt shown up so I am going to write this again because this is important information. We hired a painting company to stain our deck. The company used this store to tint the super deck stain. The stain given to our painters was greenish. It was supposed to be a warm brown. They admitted to a "tinting error" when they came to look at the areas in which the stain was applied. The bigger issue was in order to make sure there were no coverage issues we had to cover the stain up with a solid stain. We lost the desired look of the deck (semi transparent that shows wood grain) due to their error. This deck was barely a year old. This stain ruined our vision from being achievable without replacing the wood. The painter confirmed there was no way to put semi transparent over the support posts after sanding them because it would not have provided adequate coverage. I am attaching the sample block to show what the stain was supposed to be verses what they provided us. Be weary of this store. Send your contractors somewhere else. Avoid super deck all together. Plenty of other options out there. Dont find yourself in my shoes.
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May 2023 by Andrew Heikaus
My contractor sent me to pick up a gallon of paint. I went to the store to buy the. Paint. I gave the clerk the contractor's name. The clerk charged me the regular price with no contractor discount. Contractor called the store but no refund offered. Will go elsewhere in the future.
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June 2022 by Brian
Long time account holder....It was probly in 2005 when I moved my account from wade Hampton store out to here?
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April 2022 by John Gulyas
I purchased deck stain in 2019 from the Anderson store that was clearly mislabeled. I have gone into 4 or 5 stores since to get a new batch and turned down several times. I went to the greer store 2 or 3 and have never been treated so poorly. Greer store told me on Saturday that they couldn't help me and that I made the mistake. They also stated only the tr and simpsonsvile stores had that stain in stock. Called the old spartanburg store and they had it in stock and where able to fix the issue causes by the Anderson store. The team was rude and blamed me for the mislabeled stain. Will never shop this store again.
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June 2021 by Alex Maxwell
Store associate today was very helpful with us. Great customer service. We will be returning if we need more assistance.
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April 2021 by Harold dennis
Juan at the Greer store is very professional and knowledgeable of the product we were looking for !
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March 2021 by Carter
Super friendly and knowledgeable staff.
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March 2021 by Sharon Kolbye
great product, matched color perfectly, quick service
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October 2020 by Denise Riddle
The employees are always professional, helpful, and willing to answer questions and provide information. I buy from this store because of the employees. My only suggestion is that masks be required while in the store
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September 2020 by bassel assaad
Clean and great Quality paint and products. The guys at the store are friendly and helpful.
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July 2020 by Cmscherri bell
Yesterday was my very first time in the store and I was very disappointed. I was not greeted or acknowledged in any way as I wandered around the store looking for what I needed. They at least could have said” I’ll be with you in a moment” if they were busy with someone else. When I thought the salesperson was available to help I walked up to the counter to ask if he can lighten a Sherwin-Williams Williams color I purchased previously from Lowe’s. He said he’d hate to lighten it then it would be too light. I gave him a blank stare because it’s up to me if it would have been too light or not. Anyway I asked if he could then just make me samples of two other colors then he said he could not because he didn’t have the base color for either one! I ended up leaving the store with nothing. I will never go back to this location due to the poor customer service.
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July 2020 by Gerrie Jefferson
They don't sell chalk paint. Bummer
