-
March 2024 by Chris Cartwright
My wife booked an eye appointment for our daughter at this location for this morning(Monday). A couple of hours before the appointment, they sent her a txt message saying that her appointment was canceled. She called and after waiting in hold for a long time, the lady told her that they tried to call Friday afternoon to confirm that we were still coming on Monday morning, and since she couldn’t get a hold of my wife, they went ahead and canceled the appointment which we had already scheduled, and had no openings until a week later! Out of all the various doctors offices we have visited for different reasons, no one has ever treated us like this!! You don’t promise a patient an appointment, then arbitrarily call to confirm (which booking the appointment is already a confirmation) then cancel because they don’t receive your phone call! I can only imagine how deplorable their professionalism in person must be if they treat their potential clients like trash in the pre appointment phase.
-
February 2024 by Kivone Moore
Great staff, fast service
-
December 2023 by Katie Day
Wonderful staff! They worked my son in for a same day appointment when I shared my concerns with them. When we arrived, I could tell they were busy and it meant a lot to me that they made the time. I have since made my husband and I appointments and we were both seen promptly with minimal wait. The staff also took the time to explain the "why" behind each exam they conducted. Will continue to bring my family here!
-
December 2023 by Haley Nicole
This place refused me service because I was using government insurance. Refused to even call the insurance company. Pointed me out the door. Really wild.I needed the eye exam whether or not my insurance would cover an exam. Had the cash in my wallet to cover the full fee of the exam and was planning on spending at least 400$ that day in contacts or lenses. The woman working the front desk was really rude and shouldn't work with the public. Really poor problem solving skills with this staff.
-
December 2023 by Paul Triplett
I was very pleased with my visit. The staff are extremely professional and attentive. They value your time and are very quick while still being thorough with the exam. I would highly recommend them to anyone.
-
October 2023 by Halle Funk
I recently moved to South Carolina and needed to find a new eye doctor. My experience was wonderful everyone was kind and helpful. The visit was quick but they answered all of my questions! I would definitely recommend them.
-
October 2023 by Candice Ribkee
Whitney at the front desk is an absolute treasure! Dr. Nicholas Reid was knowledgeable, meticulous, and friendly. Love coming here every year for all my vision needs.
-
October 2023 by Travis Stephens
An amazing place to go. The manager was awesome and very helpful. The girl at the front was very nice and welcoming. Everyone there had great customer service. The doctors genuinely care and the doctor I had listened to all my questions and answered them without feeling like I was being rushed. I would recommend this place to anyone looking for a great eye doctor.
-
October 2023 by Melissa Pellerin
Excellent experience. The ENTIRE STAFF was friendly, courteous, and listened to my concerns. The new Doctors are wonderful. What a great experience. I've been going there for years, and will continue doing so.THANK YOU MY EYE DR STAFF!!
-
October 2023 by Megan “Meg” Cooke
Always great people that work there. Never have any issues and good selection of glasses. Everyone is friendly and helpful with picking glasses. Been coming here since I was 13 years old.
-
October 2023 by Summer Guzman
Horrible service! They messed up my glasses and my husband's and didn't even want to help. They gave us excuses and pushed us to the side not even ecknowleding us when we were in the office. The manager had no respect and is a bully. I would fire her ASAP. We just moved here and I can't not believe this is the service we get. In the end we asked for a refund due to know assistance from her and the utter disrespectful nature of this women. I am so in shock.. horrible place to go!!
-
October 2023 by Whitney Dixon
I had such a great experience with my eye doctor in Greer. I haven’t had a eye exam since I was very young & I’m a first time eye glass wearer & the staff were so helpful. Also while I was there I over heard this woman crying. She was in with a young boy. After listening a little I found it so heart warming that one of your employees went well above their job description & bought & paid for her sons glasses so he wouldn’t be bullied at school for his broken ones. I will never go anywhere else. Your workers show compassion & really care & show a interest in their customers
-
October 2023 by Gary Vinson
Dr. Reid and staff are wonderful, would highly recommend. I’ve used MyEyeDr. office in Greenville, but this place is much better. They have just gained a new patient.
-
August 2023 by Andrea Powell
The staff was extremely helpful and professional! They took excellent care and Lauren was very efficient in finding the right glasses for me. The eye exam was fast and the prices are very affordable.
-
August 2023 by Paula Swaney
The staff here goes above and beyond to take care of their patients. And they helped me find a great affordable set of glasses rather than trying to sell me every little option.