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December 2023 by Stephen DiMare
Recently got my oil changed at the Jiffy Lube on Wade Hampton in Greer. Service was excellent. I half expected to be upsold on air filters and such as I had heard them being recommended to customers ahead of me. But after their full inspection, they changed the oil and determined everything in my car was good. Will definitely use them again.
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December 2023 by Jen C
I will never go back to Jiffy Lube. Car ran beautifully before oil change and after 1/4 mile it ran rough to point of feeling it would stall out. Got home and called them, they said they would send a tow truck. Long story short and after total of 4 hours spent it was an ignition coil that needed replaced. They took no responsibility whatsoever that maybe they knocked this loose and they wanted to charge me for the tow. Not sure if it was a scam to get another $450 to replace all four coils & $100 for tow that actually cost them $66. Never again will I go to them.
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December 2023 by Tressie S
Excellent service each time I've come for oil change. Great price using the available coupon. Fast, friendly knowledgeable staff. Great waiting area.
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December 2023 by Anny Miller
Have been there many time and always a pleasant experience. However, “advising” my 70 year old mother who was alone at the time to replace her battery that was at more than half its life was a huge let down. Totally taking advantage. I went and got the perfectly good battery and brought it home. Be careful with a place that takes advantage of the elderly. In times like this advising to replace a $200 + when it’s only 1/2 way through its life is ludicrous. If it was a man, bet it would have been different.
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December 2023 by Erika
Literally sitting in their service area and they met me in the parking lot, opened the door to the service manager who explained the waiting area and then was FULLY explained the details of the assessment and what my car needs. Never have I ever.Low stim enviroment with play area. Took like 5 minutes to get my oil changed.Yall, they are STUNNERS.
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November 2023 by Bree Jaylene
I went here for an unexpected tire change. They got me in right away to take care of that. Afterwards, I was about an hour away from their facility and one of the tires separated while I was driving. Jiffy lube called a tow company for me and took me to the closest jiffy lube to get me a new tire. All of this no extra charge to me. All the employees I dealt with were excellent
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November 2023 by Sheila Perry
I really appreciate the help with my car service. Explanation of what was done and how it benefited the performance of my vehicle provided reassurance. I knew my vehicle was in good hands. Thank you all.Service: Air & cabin filter replacement
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October 2023 by Joan Frady
Awesome place! Staff was excellent in making sure we had all the information we needed. There was a delay, but they resolved the matter immediately. I would recommend this place to everyone.Service: Oil change
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September 2023 by Caleb F.
So my first visit here was in April to get an Oil Change, the staff the day I went was amazing. I had just purchased a 2013 Mercedes SUV and they were teaching me things I didn't even know while sitting and watching them knock out a 20ish minute oil change & inspection. They had me in and out pretty quick & also gave me a nice discount since I have a 9quart Full Synthetic SUV. Took my total from around $155 to $130ish. They topped off all my fluids & gave me an inspection sheet showing everything they checked. They were very talkative and friendly and didn't push products on me. My 2nd experience here was yesterday. I asked for an oil change, a tire rotation and balance as well as an inspection on my brakes (which is supposed to be included when doing an oil change). This time they had me exit the vehicle and sit inside and wait with my 2 kids. That's fine I'm cool with that I figured must need to since they're changing the tires around. After about an hour they came in and told me they can't rotate or balance my tires bc they are bald. Which wasn't true my front still has 6/32 tread life and my back were at 4/32, but that's fine whatever just do the oil change. After another 20 mins they come in and inform me my rear brakes, tires & rotors need replaced. Quoted me $1500+ for that. I said I'll wait on that bc at this point I'm late for a meeting but also I know that's a rip off. Then tried to sell me on other parts and services which i declined. After an hour and half they pull my car up front, and I sit and stare at it there at the front door for another 10 mins before someone comes in and cashes me out. Finally I paid which was full price and I got an inspection sheet. After leaving I realized they didn't even check my front brakes or rotors according to the sheet even though I specifically asked for that. When I got home I noticed there was oil all over my hood. So I popped it to see if something was wrong but instead it was just spilt over the top of my engine. Then I checked my other fluid levels that they claim to top off and none had been filled. Based on this second service round I probably won't be returning to this location. Didn't want to kill their rating bc honestly the first experience was great and had me drive here from Hendersonville area but the second one just makes me realize it's not worth the 45 min drive for this type of service.9/18/23 Update:The regional manager Tyler reached out to me via phone call this morning to talk with me on my recent experience. Explained the store managers were out of town that week and offered me some incentives to give them another chance. Giving another star for the good management outreach and will update my review again once I return in a couple months. Thanks Tyler for reaching out.
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August 2023 by Bill Bull
Been going to this Jiffy lube for a few years and always a great experience. This experience was not pleasant. My glove compartment was destroyed and papers shoved around trying to get my cabin filter out. Also I asked twice to get my check engine light checked and it never got checked. Seems to be under new mgmt and has definitely went downhill.Service: Oil change
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July 2023 by rmjdc1
They have great team working there. Cleto and his weekend manager went above and beyond to get my sons car ready for a return trip to Charleston for college. Anyone else would have left us high and dry, but they got him back on the road and he was able to return on time for class. Thanks, and a great place to get your car serviced.Service: Auto engine diagnostic
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July 2023 by Nancy Lovinggood
Since I moved to South Carolina, I have taken my car to Jiffy Lube in Greer. I have always been seen to immediately and efficiently. They have recommended services that I needed but didn't push any of them on me. It has been my pleasure to return there, knowing they have MY best interests! Thanks, Guys!
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July 2023 by Dave Misialek
Great place to get a quick oil change with knowledgeable employees and no pressure to do the extra items in need of repair. Would definitely return in the future.Services: Air & cabin filter replacement
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July 2023 by April Hardy
Great service and time, price is slightly more but with the service you receive and the fluid fill-up checking of your cars performance it's worth it.Service: Oil change
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July 2023 by Kevin K
Best Jiffy Lube I’ve been to. Everyone is super friendly. Made sure all of my questions were answered and even made sure I was comfortable in the waiting room.Service: Oil change
