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March 2023 by Carolyn Kupferschmid
Michelle was very knowledgeable and very easy to work with! Shannon prepared my taxes last year and she’s great also! Thank you for your input and assistance!
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March 2023 by Kevin Gollon
Just got my taxes done and was surprised. No wait time and friendly staff.
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May 2022 by Paige Rogers
Called to set an appointment with the lady who answered the phone. Was short with me and very rude. Never called me back to set up an appointment. Went in today to talk with someone and she cut me off while speaking and was just as rude in person as on the phone. Absolutely no customer service. No help whatsoever and I literally was wanting to hire somone to help me do my taxes. I wouldn't recommend this company to anyone. Couldn't even get a person to answer the phone through corporate.
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May 2022 by Belinda Lee
Elizabeth!!! Very knowledgeable, helpful and efficient.!
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March 2022 by Licrystal Chiles
Haven't had any major problems and my parents used HR when I was growing up
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February 2022 by Jessi James
The tax professionals always go out of their way to make sure everything is correct and I enjoy the peace of mind option.
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September 2021 by Anthony
My taxes were not completed on time and multiple excuses were given. Then when I filed a complaint with the BBB I was contacted directly and not through the BBB portal as I should have been. The area manager was lied to on multiple accounts and now I face penalties from the IRS plus filing late for taxes. Even with the offer of having my taxes done again by the area manager, it does not excuse that this has happened to me on multiple occasions. 2009, 2016 and now in 2020. All three of those taxes year cost me hundreds of dollars and countless hours of being hung up on, no return calls and lied to on multiple occasions.
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June 2021 by Jess Thronton
Raj was great and I definitely would not have done our taxes properly
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April 2021 by John Kirra
Elizabeth was very quick and efficient. Very knowledgeable and personable.
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April 2021 by Caitlyn Desimone
I have used h&r block for years and have always had a great experience. This year I had them done by an expert, and Elizabeth made the whole experience easy and fun.
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April 2021 by Teri Wallace
Elizabeth Pharris awesome. She was totally committed to making sure I understood my return and received all deductions I was eligible for.
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April 2021 by Christine Kempe
Have been with H&R Block for many years and never had any issues.
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April 2021 by Barry Medford
The efficient time and service.
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March 2021 by David Seamans
Easy In and Out and completion of the process online was great. Great communication with my tax professional through the process.
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March 2021 by Jabbosdaddy
We have had Ms Elizabeth Pharris for at least the past 6 years and she is just awesome to deal with. My son absolutely loves her too.
