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December 2023 by Cynthia Garcia
What the point of me paying for fast shipping and the lying ssa driver say no one was home but I have cameras and no DHL was even near my Apt.
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November 2023 by Sam T
Been waiting for my package to be returned to me since Friday and when I called they said oh it will be delivered Monday. Monday came and they said oh coming on Tuesday and today saying tomorrow. Like I don’t know why people like to lie. Worst service EVER
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November 2023 by Ian Henderson
Absolutely horrible! Just read all the other reviews, same issue, they lie about the package being out for delivery and they lie about me not being there to sign for the package. Absolutely HORRIBLE!!!! Go with FedEx!!!!
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November 2023 by Gianna Parks
Got a call yesterday that there was confusion with my address but I should still receive my package the same day after clarification. Get off work no package and online it says my stuff is on hold and can’t get to a human on number given to see what is going on.
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November 2023 by Brittany Gowan
Driver claims address is not real when it is. The company needs to thoroughly train their drivers on how to find apartments. Ridiculous.
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September 2023 by Sheryl Ann
Driver refuses to deliver my package and keeps claiming that my address doesn't exist despite DHL having delivered to it previously. The number is large and displayed on the unit all they have to do is use their eyes and look. No one can guarantee delivery despite "verifying" my address three times now to state that it does exist despite the driver claiming that it doesn't.
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August 2023 by Haley Moore
So you mean to tell me I just paid $150+ for an order I won’t get? Why are you guys lying to people and staying “package out for delivery” when it’s not. Now my stuff is “on hold” and got what? I was supposed to already have my package and I have a feeling I won’t get it. This is highly unacceptable. Where is my package? It better be found.
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August 2023 by Keenaa Weenaa
I had a flight to catch and they delayed my package 2 times because “it was the wrong address” when indeed it’s my correct address of living and someone took the time to “update my address” to the incorrect address that I know nothing about and customer service was no help with fixing the issue just stated there’s nothing they could do
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August 2023 by Jyoti Math
Great services by Holly and Ken. Very helpful and accommodating.Will use this service again
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June 2023 by Mr Popeye
Had a package out for delivery and then it was put on hold cause the driver said no one was home but that's a complete lie. I was excited to be getting the package and had the door open and sat on the porch all day. I do not recommend this service. Lazy
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May 2023 by Gabrielle Greenlee
Package was on hold for 4 days at the facility, i get here and can’t find my package ?
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February 2023 by Kayla Tellez
I was helped by Holly. She gave me the best customer service that I have actually received in quite a long time she took the time to explain to me to help me out. She was patient and made sure that I completed my shipment internationally. A+ customer service Thanks Holly for a great service experience.
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February 2023 by aparna walawalkar
Holly deserves way more than 5 stars. Great service. Went above and beyond to get my package.Thank you Holly ?
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December 2022 by Beth Martin
They train their people to behave like AI. No compassion, no exceptions, no out of the box thinking. Just stick to the script and never take blame. I heard “Apologies for the inconvenience”three times in 60 seconds in the context of the script, but never an actual admission of their mistake. No contact with the drivers, no eta on late packages, no same day pick up if you want to just do it yourself to spare yourself the incompetence. The only way to escape their pathetic excuses for service is to make sure your sender doesn’t use them.
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December 2022 by Send Mcnugs (SENDMCNUGS)
Worst thing ever I don't even have my package it was supposed to be delivered on the 22nd but it's no where and the site says further consignee information needed bro I've done it all and yet I don't even have my package
