-
April 2024 by Joel T
I love going to this branch. Yes it is always busy, lots of customers doing cash transactions. I want to give a great review to a very nice and friendly bank teller. I wish I knew her name. She is Spanish, always friendly, always helpful and very courteous and professional. I hope you all know who I am talking about. I always look forward to have her be my teller! :)
-
March 2024 by Megan Whitlock
Great customer service did everything to help us open our business account
-
January 2024 by amanda crane
Can't cash a check with driver license and social that's crazy.
-
December 2023 by DJ Dong
I’ve been a BoA customer for many years, called this branch for information after moved to the Greer area. Rather than holding and waiting, I was given an option going online then rudely cut off.
-
December 2023 by Daniil Primachenko
Came in more than half an hour before they close to do a wire transfer. Had to wait 15 min for nothing, then the lady asked me a code that was sent to my phone, when it clearly said “we will never ask for the code”, asked me questions about my job, and then told told me I can’t do a transfer because my Zelle payment was “processing” and it can still be cancelled. I wonder since when Zelle payments can be cancelled. Clearly didn’t want to help me and just wanted to go home. Unprofessional and unhelpful.
-
December 2023 by Lala Nicole B
I wont go into detail as to what Mr. Thomas Cook did for me but I surely appreciate the time and effort to make sure I had my funds from a deposit versus waiting several days for it to clear. He went above and beyond. It always that gesture of "let me see how I can assist" instead of "No, I can not help you!"
-
October 2023 by Tiberius Botescu
Very inefficient teller. She was chatting with another person, ignoring the fact that there were several people waiting in line. It's never a pleasure banking at this branch.
-
July 2023 by Audrey Smith
If you go inside, service is fine. The ATM is another matter. It's horrible. There are no prompts. If you're not familiar with it, it's unusable. I'm handicapped and had to walk up that ridiculously long ramp and into the bank because I couldn't use it.
-
February 2023 by Matthew Sowers
At least one ATM is always out of service here. Lines are long and move slow!
-
February 2023 by Matvey Adzhigirey
Service was ok, but a manager was chewing gum which felt slightly rude and unprofessional.
-
November 2022 by alakei 444
Worst bank ever. Rude with fees just for nothing. That's why the rated 2nd worst bank in USA. Don't go there
-
September 2022 by Angelica Alexander
I would give 5 stars but I don't want their ratings to go up. Due to this review is based off a person I watch alot of employees come and go through this location but this one lady I believed name Mariam has always helped me so kind and friendly. I wish I knew her schedule because she is the only reason I haven't went to another one. Though her days off make me regret not driving to a different location. Rude unprofessional employees here multiple times had money mix ups shorted me she has always professional smiling and friendly great customer service e little quiet but very helpful doesn't sit there with other employees gossiping about life's infront of customers. I've been going her once a week for 5 years. New management new employees keep her.
-
September 2022 by Mamie Kelly
I'm a long time customer. Please we need ? machine in between Duncan SC. Lyman SC. Highway 29.
-
July 2022 by V. yanak
Its a place what is under terrible management, please, look on reviews? Can some one from administration above fix it and place there better manager? I feel discriminated with service I got there , I got upset and took out around 90k money to place to another bank, that's how bad it was.
-
October 2021 by Licelismc mc
Bad service ever!!!! They help you better by phone!!!! But you need to wait long by calling them over 40 minutes! I lost my morning trying to fix an overdraft fee for first time! And they are not able to make it by person! How that possible! So I wait in a call for 40 and explain everything to the employee in Bahamas, she make the refund in seconds she was outstanding!!!!!!!!! Looking forward to close my account with them! Im Hispanic and I have some speaking persons that work here a men and a woman both work in office not in front, and they not help me it’s always happens with Hispanic people!!!! Hispanic people don’t help you the American people help you much more! That’s always preferred English speaking customer service!!!!!!! This woman at Bahamas that take my call and help me, thanks so much you’re an amazing Employee of Bank of America!!!!!!!
