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September 2023 by Jr S.
Definitely always know I can count on Superior when I need a repair done. Always letting me know if I need any additional repairs before doing anything else other than what I took it for. Great about squeezing in a repair if it's an emergency repair so that I won't be without my car for an extended period. I've been going here for about 10 years if I need various repairs done, I know I can always trust the work as well as peace of mind knowing which things can wait and which things need to be taken care of promptly.
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November 2022 by Matthew Sealy
Ron is absolutely reliable and fair with his pricesService: Auto maintenance
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June 2022 by Gary McClain
Really great shop. Always 100% experience.
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May 2022 by Jonathan Callahan
SUPERB PROFESSIONALISM. Ron and his shop were very kind to me and very professional in taking care of a big problem with my Ford Expedition. ANYBODY WITH A 3V 5.4 FORD ENGINE I RECOMMEND RON AND HIS SHOP 10/10. Service was done very well at a quick rate. Will definitely recommend for all repairs and use for my own future repairs!Services: Engine repair
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April 2022 by Ling D.
I really hate to give a bad review on this business but my customer service in the end was very unexpected. The man is a good mechanic he does good work, but the communication I received from this business was horrible. I wish I could post a picture of the call log to superior auto from February 10th until now. I had 3 phone calls back from them. I feel like I was really patient and empathetic with this company. I rode up to this business numerous amount ot times to check on my vehicle. Everytime it was him saying ",he was too busy" " he didn't have enough staff" "jobs are before me". When I showed up again at the two month mark I wasn't upset i just politely asked him could I take my vehicle somewhere else if he was too busy to do it. My response was there was no one else and my vehicle was to dangerous to drive. So I left my vehicle there another month, even though I should have left the company a long time ago. I originally went to Adam's transmission they recommended me to go to superior. My vehicle was losing power which is the original reason I came to this shop. After a month I showed up to crank up my sitting vehicle because no one would answer the phone for me once again. And he had claimed he had already fixed it but did not call to tell me. He said he replaced my egr valve and he gave me a price. I offered to pay that day he said no, because he saw my suspension was not on correctly. I appreciate his honesty. I appreciate him letting me stay there as long as I could, but I don't appreciate how he handled the situation. Still phone calls, still showing up randomly, every time asking him to call me about a price an update anything. I got nothing. He told me I had to get bushing and a few bolts replaced on my suspension if he saw any more problems he would call me, I never received a quote. I asked whenever I could I tried to communicate for 3 whole months. Two days ago he actually calls me with a 900 dollar bill. Yeah I was very upset. My friend went up there to see why he never gave me a quote. He told him to his face that he never did. He even mentioned that i was the chick who "left him too many messages "told him he didn't want my truck there in the first place. He said I could call the bbb or attorney General and that this situation has came up with his customers before so this is apparently a pattern . I either had to pay for work or he was gonna lein and put storage fees on my vehicle in 5 days. The thought of being carless once again just to fight for the work he had done without my consent was just not practical. I never got an option to say "no" too when I've been patient saying "yes" to this mechanic. It's not fair it's not professional My egr valve was not on the bill. It was not replaced like he said in March it was just cleaned. My engine problem was never fixed. I honestly would have rather spent 800 dollars on my engine than a suspension that I could have waited on or towed somewhere else. Mechanics can make suggestions but they cannot get sued if you leave the lot. What they can be sued for is working on your car without giving you a price first. At some point during the 6 or so hours he never called me. He was supposed to tell me something, I've never has anyone do that to me in the automobile industry and it seems very shady. So I was basically forced to pay because in the end my vehicle wasn't worth the civil dispute I was gonna give. So I do tell and warn people now, this is just my recent experience. Do not stay there if it has been over 2 weeks. Do not stay there if they don't answer your phone calls, do not stay there if you cannot get a quote on site, and do not stay there if you have and old vehicle. I honestly just wish I could have gotten one phone call in three months or a quote. It really breaks my heart that I let 3 months go by suffering without a vehicle because I trusted this person to be real with me.
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April 2022 by LaTonya Garrett
Called with a question. Phone was answered promptly and professionally. Guy answered my questions and gave good advice
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October 2021 by WisherRain 1189
Always great service and a competitive price. As a woman I feel safe taking my vehicle in to their mechanics. I feel like they are being honest with me. That feelings important.
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July 2021 by Timmy Cobb
Thanks Ron!! You and your staff did a great job on my Jeep. Very professional and quick!!
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July 2021 by Vincent King
Outstanding service.
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June 2021 by Bradley Mccord
Most honest shop in town...up front...no surprises
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June 2021 by G B2
Ron is the best! 1 of the only shops i trust in Gwd!
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May 2021 by David Johnson
Ron is a great man. He is always there when I have needed him. I have always had good luck when I needed repair to my cars. Would recommend superior auto to anyone.
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May 2021 by F Percival
Friendly owner and reasonable prices
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March 2021 by Tracy Powell
Explained everything and told us exactly what needed to be done to fix our car. Very reasonable and honest.v
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January 2021 by Wisher1189 Rain
Always great service and a competitive price. As a woman I feel safe taking my vehicle in to their mechanics. I feel like they are being honest with me. That feelings important.
