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“I can truly say this is a great store with extremely caring leaders. I had an issue tonight at the register. It was a mis understanding and I really took offense to the issue. I asked for a manager and became way too frustrated, it was not fair to the store team. The way the manager Robert handled the situation was extraordinary, he humbled me and also peacefully resolved the issue.
By the end of the transaction he had every right to just get me out of the store, but he did the exact opposite. He walked with me and my kids in the rain and provided an umbrella. He even got my daughter ice cream while we waited to go to the car because of the rain.
I am completely embarrassed for how I handled my issue. I am beyond grateful to Robert and his whole team! I didn’t deserve his patience and his caring and loving attitude.
This is a great man and leader!”
“We were told at the store that someone would load and secure the mattress. They brought it to the edge of the dock, gave us sisal rope and went back in the warehouse.
The two people we talked to were nice.”
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“I’ve moved a lot, but my experience with Palmetto Specialty Transfer was by far THE BEST. They were head & shoulders above the rest. Their team was kind, professional, knowledgeable about the packing process & accommodating of every strange request I had. I would give them 10 stars if I could! Thank you for taking care of me & making my move as painless as possible (especially as a single mom!).”