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January 2024 by Kim Stephens
I was on hold for 45 minutes. This is unacceptable!!
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November 2023 by Beach2Bay Design
Rachael, Kyia & Kumi are excellent. Always friendly & helpful
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November 2023 by Bree G
Was in a rush tonight to pick something up so I didn’t get the chance to catch the cashiers name (they had a leg cast or brace on however and was working the night shift), but they were absolutely lovely and kind and gave me some great skincare tips. Thank you very much! And if any managers there see this, they were great!
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October 2023 by Anthony Rowland
Store is messy and under staffed. The pharmacy staff are the most rude and disrespectful people I’ve ever encountered in customer service. They act like you are an idiot and inconvenience. I’ve been hung up on and disrespected. I’ve been over charged for my perceptions because they were too lazy to apply the GoodRx discounts and reprint labels. All around was a horrible experience.
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September 2023 by Randy Carver
My wife, (Dr. Constance Carver), and I, owned a thriving clinic here. At our ages, it became too much for us to handle. Connie is still the managing physician for a couple more years. We sold to an excellent corporation.All this? To let it be known that we know many pharmacies here, inside out. Overall, we continually enjoy the many benefits of shopping with you.Regarding our rating for our personal Wallgreens on the Parkway. There isn't a ten for us to offer. If so, we would.A huge factor other than great service, are your kind, committed, dedicated, (and usually smiling), PEOPLE. People who make us know they care.We'd recommend using the Parkway location to anyone. Keep up the great work!
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September 2023 by Jade Carpenter
I have been getting all of my prescriptions here for 10+ years. I had a prescription that had a limited timeframe for pickup and they simply just didn’t fill it. I called about it and was lied to, being told it was a glitch in the system. I called again after calling my doctor and was told that time that a ‘floater’ pharmacist didn’t do what they were supposed to do… but then the actual pharmacist was there the next 5 days and didn’t fill it either, as well as the technicians. It was marked as pending insurance in the Walgreens App and said if they needed anything they would contact me. Turns out that no one was following up on it and the prescription expired.Today, the prescription popped up again in the App and I called to see if I could cancel my appointment with my doctor to get another one written. The pharmacist told me that it wasn’t her fault it didn’t get filled and she “couldn’t keep talking to me over and over again” and that it was actually my fault it didn’t get filled because I didn’t call every day to check on it. This was the first time, to my knowledge, I’ve ever spoken to her. Also, it is very confusing to say you can’t speak to me but also telling me to call daily- I already have a job, and it’s not to follow up on other professionals to make sure they’re doing their job. She was incredibly rude and didn’t take ownership of her role as the pharmacist. Now I have to take time off work to go back to my doctor for another prescription, just a week later hoping my insurance will pay, pay my co-pay, the doctor fee, the nurse fee, and for the required testing- all on top of paying for the prescription they sat on until it timed out.
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July 2023 by Tina Valentin
The pharmacist, Rachel, is an angel sent by God. Not in the cliche way, she went out of her way to help me and ensured I was ok. Rachel took time to hear my concern and without hesitation, found a solution. People like Rachel remind me of the goodness in this world! Thank you, Rachel.
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July 2023 by Kathy Owens
This wall greens is the best! Quick easy and efficient.
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February 2023 by Jewelzy Baby
I have to use this Walgreens for Basically ALL MY ESSENTIAL NEEDS AND EVERYTHING IN BETWEEN! I don't have a vehicle at this time so, I don't go anywhere other than this Walgreens and it has become my supermarket, clothing store, restaurant, kids store, and everything else that might be thrown anyone's way....
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January 2023 by Stephen Studenmund
You'll figure it out if you shop there. So disappointing with the service and respect given to customers by both associates and management.
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October 2022 by Susan Salomon
They deleted my first review after it was approved The pharmacy sucks. They refused to transfer all my prescriptions to another pharmacy. They knew this prescription is needed to survive. One cannot be used without the other and it took 3 phone calls later and a couple days in order for them to do their job. No regard for human life. Will never use this pharmacy again.
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October 2022 by Forrest Gentry
They allowed me to book an appointment for a vaccine I needed a prescription for, and called to cancel my appointment the day before I was supposed to go in. Then after having my PCP call in the vaccine, I scheduled another appointment. I confirmed with them the day before that the vaccine had arrived (it had) and that my appointment was good to go. I showed up 10 minutes early for my appointment, and by the time the pharmacy had fumbled trying to find the vaccine in their refrigerator for 19 minutes, trying to apply GoodRx prescriptions for 10 minutes (and failing), and then spending a good 20-30 minutes on their computer doing god knows what, I was finally seen 65 minutes after my appointment time. There was no line ahead of me either. It took them over an hour to give me a shot when I showed up 10 min early. Total incompetence in the pharmacy. They were calling other employees to ask how to use the computers the right way, they would spend time filling up vaccinations and then once filled, hand me a bunch of paperwork that I could have been doing while they were filling the vaccines. Couldn’t have possibly been a less efficient process. Highly do not recommend
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October 2022 by alireza zare
I was disappointed because the store manager refused my return saying I had to take my return to the store that I boughtbit from. Will never try this store again.
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August 2022 by Stephanie Howard
This Walgreens is HORRIBLE I decided to stop since I was near by but now I wish I never did the manager kept staring at us from the time we walked thru the door, when I went to checkout the cashier called her up to ask her a question about the online prices in my app she had an attitude from the start saying just do it some managers do it some don’t it’s a big price difference then I tried to use a 20% off and she rolled her eyes and complained that she would have to void it so I said forget it I should have just left all my stuff there I will never go back to this Walgreens ever again being treated unfairly due to my skin color and to be given a bad attitude because you don’t like your job don’t take it out on other people period if I could have given 0 stars I would have smh
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June 2022 by Jack P
Kayla Evans was OUTSTANDING helping us with COVID TESTING for next day travel. She went out of her way to help after I requested the wrong test. Outstanding customer service. Thank you Ms Evans