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January 2024 by VGCOBRAS
Visited Walgreens location and received exceptional service from Kim who went above and beyond to help me choose balloons. Despite feeling down about my aunt's hospitalization, Kim's assistance brightened my day. Thank you for your outstanding help!
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January 2024 by Michaela Buckner
Always clean and friendly. Zaire was sweet and helpful. Makes coming back pleasant
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December 2023 by Larry Wilson
The pharmacy seldom has prescriptions ready when they say they will even when They say come back at a certain time in a few days and will have them ready. Very disappointing.
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December 2023 by Christian F.
First- I only write reviews, when I really being mad about a business, as well as when someone is totally outstanding. And no- doing your job is not this category. I was yesterday- around 5.30 at Walgreens in Powdersville to pick up medicine for my wife. I arrived and there were 3 people in front of me- there were 2 ladies at the only open counter, a lady and a sir in line ahead of me. The guy at the counter seemed like someone who absolutely doesn't know, what he was doing. The 2 ladies had a long list of medications- and despite the fact that the line became much longer quick, he decided to fill the long list of order from the 2 ladies on the spot, instead of simply telling them to leave the prescription and pick it up tomorrow. There were 4 more employees behind the counter, which did not pay one bit of attention to the people waiting, while this guy struggled with everything he did- had to ask guessed 25 times the Pharmacist behind the window, sitting on the computer like nobody else is in the store- as well as 2 others hanging non stop on the phone- looking out of the window, watching the line getting longer and longer. After agonizing 15 minutes (doesn't sound long, but if you wait in line and nothing actually happens, it feels like eternity) finally one of the girls went on the neighboring counter and serviced the guy, second in line. the young guy still struggling with the 2 ladies- where I say- no- it was not their fault. Then finally, after 25 minutes!!!!! a blond lady came to the counter and serviced the woman in front of me, then me. Well, I couldn't help it and I was not friendly anymore- especially, after my wife gave them her card and they had all the data- now this woman tells me, the card is not valid- while I called my wife- which also extended my time and didn't make me less mad, she said- never mind- just put her phone number in the pad- WTF??? WHAT IS YOUR PROBLEM??? I can say- I usually let the doctor call in the medicine to Publix Pharmacy- I never had such issues and even when it was busy, I never had to wait there longer than 10 minutes. The whole staff didn't feel like they need to be concerned with servicing the customers, one dummy (sorry- but that's how it looked) not knowing what to do set on the counter screwing everything up and the other don't care. Hell no. My advise to Walgreen's Pharmacy in Powdersville: Give Publix a call and ask them how they do it- you might learn something. No- this was not the first time- the whole pharmacy is managed very unprofessionally. Stretching people's time, who just want to pick up their medication on their way home at 6pm is not the way to make customers happy. I told my wife- no more Walgreen's Pharmacy- Publix it was, and will be- even though it's from us on the other side of town. I gladly drive the distance for not only good- but great service. Some might think I'm overreacting- but just think about it, what they do with YOUR time. And still getting paid. Rant over.
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November 2023 by Laura Richard
Drove across town to this Store because the ones near me were out of the specific product I wanted, natures bounty protein and vitamin shake mix in chocolate flavor. They had none on the shelf, and I stopped a young dark hard man who I believe was on his way to take his break. I asked him if he could please help me see if another store had an item. He was so friendly and polite, immediately said, "of course! Let me check if we have any in back first." When he could not find any, he called the store on While Horse Rd. for me, and waited ever so patiently for them to check their shelves. It took them over 20 minutes! Thankfully, they had two, and he had them hold them up front for me. I immediately drove to that store to purchase them. I believe his name is Louis and I must say he went the extra 10 miles for me without complaint, and kept a smile on the entire time! Thank you! It's rare to find such remarkable young salespeople nowadays! He is to be commended on a job well done!
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September 2023 by jasonx1509
The woman hung up on my after she lied and said she was transferring me to the "right department "
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July 2023 by Steve Brooks
Spent my morning doing coupons in the app, had my plan. Took my daughter, got it all rounded up…1) register died in front of me2) moved registers, while people messed with other register3) did my login for app again, guy double scanned items…then my coupon for Walgreen bucks and cashier (he, Indian descent) said couldn’t take the coupon and had to have it first to scan before adding items. I left it all, including coupon…waste my time, i waste back. Amazon subscribe and save folks…don’t waste your time with app, and incompetence. Manager right beside him…
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May 2023 by Tia F
Anna the pharmacist was amazing! Her along with the staff always make sure I get what I need. I recently moved to the area and had to switch pharmacies and they make me wish I would have been with them forever! My sister has been working for this company for 16 years and I’m glad she’s in good company with others that truly care! Thank you
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March 2023 by Sarah Gilstrap
Love going to this location! The store is clean. The staff are absolutely wonderful!
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February 2023 by Luke Mosteller
The nicest pharmacy staff I've ever encountered.
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January 2023 by WESLICA JOHNSON
ASHLEY just took it to the computer keys and processed my coupon code to save me $100 on my prescription! Thaaaanks, pharmacy processing fairy lady!-----------------------------------Stacey and Hunter are the two pharmacy IT gurus who helped merge and transfer my profile when moving to Walgreen's. They were happy and unbothered to help me. Stellar customer service during the holiday rush!
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January 2023 by Deborah Norman
One of the best Walgreens for friendly service
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November 2022 by have you heard
Just got a message saying my prescription was out of stock. No problem. Called to get it transferred to another location. And was told it's my responsibility to track down who has it and get it transferred. You can transfer it to CVS and Walgreens can kiss my...
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September 2022 by Dawn D
Terrible Pharmacy! Very rude! Moved my prescription to CVS. CVS pharmacy employees are so nice and helpful. My medicine ended up being much cheaper at CVS as well! I will never deal with this Walgreens or any other Walgreens for that matter ever again!
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November 2021 by Donald Leiser
Jennifer in the pharmacy provided awesome service and was able to fix an error made in making a reservation for a vaccine.
