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June 2024 by Taylor Pendleton
Jonas helped my mom and I solve a very frustrating issue with her phone that was caused by an online Verizon agent. He was so patient talking through the steps on FaceTime with my mom in TN. We can’t thank him enough for being so patient, kind, and willing to keep at it until the issue was solved. Jonas is the best.
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June 2024 by Jesse Placone
Jonas was a huge help with resolving my technical issues and questions.
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May 2024 by Kristina Papke
Me and fiancé had a wonderful experience with Mr. Chance. He got me traded in and out of my old iPhone in 30 minutes and made me feel like family. We will certainly be back. I highly recommend him! His expertises and guidance through the process of trading my phones was phenomenal. All the other staff was professional and polite. No sells pressure! They hooked us up. Thanks again. Mr Chance!
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May 2024 by Andrew Martin
Jonas was awesome. Hands down best rep out there
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May 2024 by Trevor
Chance and Edwin were incredibly helpful and knowledgeable with a very rare issue with my Google Pixel
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April 2024 by Steve Schwartz
I irretrievably lost my phone. Jonas made the restoration easy and relieved many of my anxieties about applications and data .
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March 2024 by Chris Ross
Jonas went out of his way to provide excellent service. He went over and above to recommend the right products and services for my situation. I hope they promote this man.
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March 2024 by Lynn Sullivan
This is a fantastic location, they are so professional and friendly and always willing to help. Ask for Alex when you come by. 10/10!
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February 2024 by Tyler Epperson
Jonas is the bomb. He helped me over the course of several days with setting up a phone plan and purchasing a new phone. He was able to help with problems some other stores were not sure how to fix. If I ever have any more issues with anything I will be coming back to this location because of how helpful Jonas was.
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February 2024 by Mitch Mears
Jonas Lemieux was wonderful to work with. Quick and easy, I will definitely be back!
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January 2024 by Kathryn Nelson Emily
Malik helped me with my business plan. He was very knowledgeable and professional, and was able to solve problems that have plagued me for several months.
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January 2024 by Masar
Went to the Verizon store at the mall and a man named Malik helped me and my family even when there was issues he stayed patient with us and never left us or transferred us to someone else he was motivated in ensuring we got the best possible deal and service. I recommend him to anyone who needs anything to do with phones
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January 2024 by Isaiah Taylor
Chance was great! He went through all the steps to fix my issue and we had friendly small talk as well.
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December 2023 by Catherine Baker
A few years ago I came to this store for a phone and Kohta was excellent so I went back today and was helped by Alex. He was just as outstanding as Kohta (who I understand is no longer with this store). Anyway, Alex was patient and we went over all my options, he asked me questions like did I watch video on my phone, was a higher quality of photos important to me, he looked at my past data usage; and then we picked the phone best for me. Also, he answered all my questions which was kind because I'm not the most technical person. I will return to this store again when I need more service from Verizon.
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December 2023 by Randy Anderson
I wanted to give Chris Chance a 5 star rating for his professionalism and excellence customer service. He took the time to activate 5 phones for my family. Walked us through everything very carefully and made a follow up call a week later to make sure everything was to our satisfaction. If Verizon management is reviewing this please give this young man a pat on the back and a raise! I’ve been with Verizon over 25 years and will continue doing business with them as long as they hire great employees like Chris Chance.
