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September 2022 by Sean Bowden
this guy is a complete piece of work and a bottomless human being. don't bother even calling this sad excuse of an establishment. answers the phone with "what" and then proceeds to curse at me. there should be a 0 star option.
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December 2019 by Demetrius Brewster
Good movers.
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August 2019 by Wendy Hunter
I called to just inquire about a quote and had a poor experience. The man that answered had such a rude tone, he abruptly answered a few questions and then quickly hung up with zero customer service. I was calling on a upcoming out of state move that I have been quoted $10k-$15k that I he will now miss out on.
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April 2019 by HooperCaleb 3
👎 Very unprofessional and rude. No wonder this company has a 1 star rating. They don't even deserve that. Just called last minute inquiring about availability in their schedule for a local move tomorrow. The man asked me why I'm just now calling. I asked him why that matters, either you have availability or you don't. Guess he doesn't need business. ✌ Their loss not mine. Called up another company who happily accepted the job no questions asked. Don't waste your time or money with someone who speaks to a POTENTIAL customer that way. Google reviews I have read thus far seem more than accurate. Just read his responses on previous Google reviews and that alone should be enough to deter you from doing business with him.
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April 2019 by Clint Hughes
Awful Customer Service. I needed assistance to move with a short notice and before understanding my situation, they jump to conclusions and really upset me enough to write this review. I am grateful I went with another company, ALL MY SONS MOVING. If the service on the phone was as bad as it was, I would be afraid what the actual service was going to be. ALL MY SONS was awesome when I was in a pinch!!
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October 2018 by Wendy Woods
I called to just inquire about a quote and had a poor experience. The man that answered had such a rude tone, he abruptly answered a few questions and then quickly hung up with zero customer service. I was calling on a upcoming out of state move that I have been quoted $10k-$15k that I he will now miss out on.
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August 2018 by David W
Ed is a very rude and irresponsible person. He showed up to my home without any employee's to help. Stating he couldn't get anyone to come work on that day. He then said it was my fault and that I had too much stuff to get into my trailer. I told him I had another trailer for overflow. He didn't want to take responsibility for leaving me in a huge and bad situation. I can't help but wonder why he can't get help to show up....
Do yourself a favor and stay away from this company. He will leave you hanging.
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May 2018 by David Walkenhorst
Ed is a very rude and irresponsible person. He showed up to my home without any employee's to help. Stating he couldn't get anyone to come work on that day. He then said it was my fault and that I had too much stuff to get into my trailer. I told him I had another trailer for overflow. He didn't want to take responsibility for leaving me in a huge and bad situation. I can't help but wonder why he can't get help to show up.... Do yourself a favor and stay away from this company. He will leave you hanging.
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August 2017 by Rebekah Harris
Extremely rude and confrontational on the very first call. Why would you talk to someone like that when they are just calling to ask about prices and seek services?!? I literally just got done saying that I was glad this was the cheapest I found so far and then this ideot of a jack hole starts getting an attitude soap boxing me on his defense and beliefs of what workers and companies should charge and expect in their line of business. What the f*** ever dude. I have no idea how they even have a business at this point. I wasn't surprised at all to see an extremely similar review on here. What a moron.
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August 2017 by Jessica Campbell
Very rude and confrontational on the first phone call, was sarcastic when he answered the phone. Extremely unprofessional. Acted as if he was upset I called for a price quote. I asked if he had availability for a weekend, and he said, "maybe, let me ask you a couple of questions first so I can let you know." Then, he explained how if there are stairs it requires more than one person to move (as if I didn't know heavy pieces of furniture require more than one mover). I would not hire if given the chance based off of the phone call alone, but I did not have the chance to hire, because he quite frankly informed me that since it was a local move for a three bedroom apartment I should call Two Men and a Truck, because this company has a six (6) hour minimum move. He literally recommended another company!
So, from what I gathered from our conversation is, this company does not want your business if you're looking to pay less that $762.00 + gas and Two Men and a Truck are more than happy to do 2-3 hour moves!
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August 2017 by Billy Bell
By FAR the rudest service professional I have dealt with in a long, long time. Flat-out confrontational on the phone. Im really at a loss to describe it. I, myself, am in the service industry and cannot comprehend how this man is in business. Wow. Just wow.
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August 2017 by Ruark Thomas
Utterly shiftless. Hired this company since they came up in an internet search as "professional safe movers." We scheduled a time, a date, and an estimate of $475, to move a small safe(52"H x 37"W x 28"D). After a month of planning, Trevor canceled via email 30 minutes before a job, saying it would have to cost $2,500, for him to be bothered to show up.
I had already driven two hours from the city in which I work and live, to the move site, following our agreement, coordinating with a property manager and tenant, only to be told via an email from Ed, who was using someone's email named Trevor (not my original contact, Mike, with whom I had discussed every nuance of the job, by phone), filled with excuses and totally inaccurate assumptions, about the weight of the safe, the condition of the building, even assumptions about how the safe got where it was. All of which was inaccurate in every way. I got the email upon returning to my office, four hours latter.
Ed/ Trevor even lectured me about how to conduct my business, via his snarky email, while copping out of a job he had agreed to do. Not only did Upstate Movers waste a month of my & my company's time, effort, and payroll, but that of our tenant as well.
Attached is a picture of the safe. Theres an old iron on top & a vodka bottle, to give a sense of scale. This was too big a job for this "professional moving company". Do not waste your time. These guys do not want to work.
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August 2017 by Dawn Harris
I called Upstate Movers for a move from Greenville SC to NC. I agreed to Mike's ballpark estimate and we set a time for him to view my space the following day to confirm the estimate. I gave him my address and he stated he was familiar with my apartment community. He said he had been there before stating he remembered it had narrow staircases.
The next day, a half hour before my appointment, he texted to say he needed the leasing office info at my new home. I let him know it was not an apartment but a townhouse with no leasing office. A few minutes later, I got a call from an unknown caller. It was Mike leaving me a voicemail saying " Unfortunately, I just realized that you're in the city limits of Greenville. We don't do any business in the city limits of Greenville because of the fees that they charge...". I'm glad this appointment did not work out.
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August 2017 by Kendi Davis
Horrible this company called and texted me repeatedly saying that I phoned them when I hadn't. I had no clue who they were he called me a b**** a number of times and also a nimwitt. I wouldn't recommend anyone to use this service and I never had the chance to use this and I never will and I'm from Georgia lol
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August 2017 by Steve Wald
WARNING - Recently moved to Greenville and looked online for a "professional" moving company (with license, bonding, insurance). Got quote from Ed for $95 per hour (3 person team). We got another quote from a private person for less but wanted to go with a "reputable" company that would stand behind the work and give us assurance there will be no issues and was reliable. In the beginning Ed was very challenging and asking all types of questions (see other similar Google reviews) about who loaded the truck. I should have seen this as a flag that he didn't want to deal with unloading a truck that he didn't originally load. (Be careful if you have a pre-loaded truck that Ed or his team did not load - see MAIN ISSUE below!!!)
Issue #1: Ed and his team showed up at 9:30am (8am was supposed to be the starting time - verified by text). Ed did say that he thought it was 9:30am. No call the night before, no email reminders. Wanted an early start at 8am to get our first trailer cleared out (only partially full so really only needed an hour or so to get this finished before 2nd trailer arrived at 10am). Ed and his team did scramble at the last minute and get this done quickly when they saw the 2nd trailer arrive.
Issue #2: Around 10:30am Ed left for an hour "have to go to another job site, these 2 are ok to work without me for a while". When he was gone his workers asked "are you paying us or is Ed paying us?" Obviously concerning that perhaps these are not regular workers that work for Ed. (Ed told me before hand that "if they ask for money do not pay them"). Sketchy operation.
Issue #3: Ed said he does other work also outside of moving and this is not his only job (concerning as I thought this was a professional moving company only)
Issue #4: MAIN ISSUE: - I had to leave the home for an hour. My wife and kids were at the home while Ed and his workers began unloading the 2nd trailer. My wife called me about 30 minutes after they started unloading the 2nd trailer saying "Ed just quit and walked off the job". I called Ed to find out what happened but he wouldn't answer his phone. Finally he texted back saying "truck is not professionally loaded someone will get hurt" and that "I lied when you told me 2 people loaded these trailers". (I hired 2 professional men to load this trailer irrespective of the claim Ed has made). I told Ed he was clearly unprofessional by walking off the job and leaving me and my family stranded and that I was going to file a claim on his insurance and bond - his comment to me was "good luck with that, you should have read the contract". (I don't even know if he has insurance, bond, license but we will find out when I file a claim this week.)
Fortunately our neighbor had a man moving in furniture from a local retailer. I asked the man if he could move the rest of the furniture from our trailer. He said sure. He went home and got his WIFE and the 2 of them unloaded it themselves until 9:30pm and are coming back Sunday to finish. Furthermore, Ed's team couldn't get 2 pieces of exercise equipment into a downstairs basement and this husband/wife team I hired at the last minute ended up getting both of them into the basement without a problem even after I told them I didn't personally think that it could get done since Ed's "professional" team couldn't do it. Thankful for these people who I should have hired in the beginning.
CAUTION - If you plan on hiring Ed, then you should be prepared for him and his team to "walk off" the job if they don't like something. Advise anyone to get copy of his business license, valid insurance and bond and make sure that you write something in the contract to protect you if Ed walks off the job. Also Ed charged me for 4 hours of work (I gave him my credit card to secure a $225 deposit and he
