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August 2024 by Jeannette Robles
The manager is bitter and rude.
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July 2024 by Susan Matthews
Carol was wonderful and helpful! Allowed me to make a change when we realized I had accidentally selected a different location for one of my items so I could include it with my returns on that visit!
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July 2024 by David Dunning
Always friendly & efficient team!
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July 2024 by Reggie Wherry
Clerks are friendly and thoughtful, returning Amazon stuff is no big deal to ups
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June 2024 by Judy Harrington
Just terrible! Man was so rude and did not give me instructions at all and then refused to notarize a document continuing my guardianship for my disabled son. Relished in his power of notary. Went somewhere else and it was notarized in 2 minutes. No problem with the document because there wasn't anything wrong with it. Mind you we have to do this every year and this is the first time a notary has ever been so obnoxious and rude. Also, he was belittling the younger worker prior to approaching us so ckearly he has sonething wrong with him. So sad that there are people who treat others like this and they still remain employed. I imagine he won't be there long seeing how miserable he was. We have lived in this neighborhood for 26 years and usually people in this area are so kind to customers not looking for something fictionally wrong to refuse service.
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June 2024 by K. Whee
Friendly, fast, & pleasant
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May 2024 by John Harris
Wonderful customer service at the store on Old Buncombe Rd in Greenville, SC. Driving toward the store this evening, I called to see what time they closed. Carol answered the phone and said they were just about to close that minute. When I asked if there was drop-off capability after the store was closed, she said no but since I was close, she would wait for me. She waited until I got there several minutes past official closing time, and helped me ship three things. Thanks so much Carol. I'll be back!
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March 2024 by Lewis Gregory
The uppity little old man needs to be replaced. He won't greet you and acts like he's doing you a favor by being at work. Huffing and puffing after scanning a prepackaged box like it's beneath him. He and the older lady make this place feel like the DMV. If you live further than 3 minutes away, go somewhere else.
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March 2024 by Travis White
I brought in an Amazon return yesterday. I had left one end of the box open in case they needed to confirm that the product was actually in the box. I was told bluntly that that they could put “one piece of tape on it” because it was supposed to come ready to go. It caught me off guard as such a cheap and petty policy. I understand the whole cost of supplies argument that management makes in other similar complaints, but that was ridiculous. That’s the kind customer dissatisfied that makes people drive extra miles to avoid your store.
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January 2024 by Monica P
This is a better group of people than the ones on N. Pleasantburg. They are fast and efficient. Recommend.
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December 2023 by Furious Stylz
#1 - The woman who was helping me keyed in wrong address, despite having it right in front of her, so that meant I had to get a refund, which meant my card was charged twice... until however many days it takes for me to get a refund.#2 - A day later the tracking # is NOT tracking, which means I was given wrong receipt, w/ the correct tracking # on it.#3 - When I call the location to retrieve the proper tracking #, all I get is 'mailbox has not been set up yet, goodbye.', after calling for over an hour, which means I'm going to have to make an unnecessary trip to obtain the correct tracking #. How is it that NO ONE is answering the phone for an entire hour (b/t 10a-11a)!? ABSURD & RIDICULOUS.I certainly CANNOT & WILL NOT be recommending this location to anyone for ANY reason. DO BETTER.UPDATE: Brian was indeed very helpful. There were 3 people working. Unfortunately, that still didn't save me a trip... which could have been avoided altogether, if 1 of the 3 people working had simply answered the phone. When I got there, staff was attending to 1 older woman. NOT answering the phone is hardly the proper way to do business.I shouldn't have had to drive to the location to receive the proper tracking number. I'll go to the Cherrydale location before dealing w/ a business who doesn't have enough staff to answer the phone during business hours, b/c despite the explanation... not answering phones is hardly an acceptable policy.
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December 2023 by Parker Rowland
They told me that my item (which was in a box) wouldn’t be delivered and would be thrown in a lost and found unless I purchased a box from them. So I wasted $4 on a box that I was forced to buy.Then, the guy then didn’t provide me with the correct change and wanted to argue with me so I left being charged for something I didn’t need and was overcharged.
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December 2023 by Eileen Piccoli
It’s close by, so easy drop things off, friendly service, extended hours, and I never have to wait long because another employee always runs to the counter to help.
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December 2023 by Irene Marie
I hope Brian sees this post. Today Connor went above and beyond to help me. Great costumer service Thank you
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December 2023 by Andy Fox
Carol is #1 - I hope you see this - i told you i’d give you 5 stars and here you go. You deserve it.
