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March 2024 by Brandon “Coach Simp” Simpson
Amazing as ALWAYS!!!!
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February 2024 by Andy Pagan
Great store, great group of guys.
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February 2024 by George Warco
I came into your store with the thought to buy a certain bike. The salesman showed me a few options after listening to what type of riding I was going to do. One of the choices was the bike I had thought of buying, but after listening to the pros and cons of the two choices, I settled on the less expensive of the two (it was not the one I originally thought of buying). After buying and riding, the salesman was right concerning the right bike for me. Obviously, his expertise was definitely helpful in having me make the right decision. By the way, the salesman's name was Gerry. P.S., I waited to answer your survey until I had a little experience with the bike I bought.
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February 2024 by todd serra
I spoke with a very nice and knowledgeable person at the Trek store of Greenville. I mentioned to him what my needs were . Then he showed me a couple of bikes that would work for me. I chose the Verve 2, where I then tried it on the Swamp Rabbit Trail. It was a totally a new riding experience, and I'm very happy with the choice I made! Thank you for all your help!
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February 2024 by Leigh Purcell
The staff, especially Bay, was helpful and attentive. He took the time to help me weigh the pros and cons of different bike and accessory options. He even helped me with proper pedaling technique. The process was thorough and i feel like I came away with the perfect product and accessories for my needs.
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February 2024 by Chris Whitmer
Bradley listened to all of my requirements for a new bike, and guided me through the process of picking out the best bike for me. He also took his time to set up said bike for my size and riding ergonomics. This was all before I committed to the bike and just getting a test ride! He was great to work with, and when I upgrade parts or upgrade to a new bike in the future, I’ll be looking forward to working with him again. I got my first ride in today, and this bike is awesome! I came off the ride without any pain or discomfort, and I was able to pick up a few mph over my pace on my old bike. It was a great experience all around.
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February 2024 by B Fuller
Great honest service as always. That’s why I gave them a 10
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February 2024 by uglyoldncranky
Best retail experience I've had. They are the best!
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February 2024 by Yvonne Bohan
Great service, knowledgeable, informative and helpful. Helped with our choice of bike rack, put it on the car and explained everything about how it worked as well as safety points.
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February 2024 by John Hoyt
I purchased several Trek bikes from this store when it was The Great Escape.Road bikes and mountain bikes.Today I went in and purchased 4 tires to put on our mountain bikes.They helped me pick road tires because after a hip replacement, I'm not planning on riding off-road.I put two of them on one bike today and took my first very short ride in over 3 years. It feels great!Can't wait to get the other bike going and in another month, hopefully I'll be cleared to ride.Trek made the decision easy and the prices were fair.
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February 2024 by Antonio Brown
I love trek bikes you guys are the best Lauren Road locations that I love and you guys have the best trek bike products in the world Trek bikes is the only store I do business with and I love you guys because y'all guys are polite and sweet?♂️?♂️?♂️?♂️?♂️?♂️?♂️?♂️?♂️.
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February 2024 by Allen Krieg
Always easy to get what you need…. Staff is great and very attentive.
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December 2023 by Chris N.
Bradley is the man! Knowledgeable, patient, courteous and I am a repeat customer because of him! Five Stars!
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November 2023 by Martin Silver
Their sales people are cyclist themselves. Their knowledge of their modern bikes and of my older road bike was impressive. They have all the equipment and skill to fit cleats to your shoes or you to the your proper bike size. Trek bike store has satisfactorily repaired my bike and have made all adjustments to my bike over the years.
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November 2023 by Lynn Barnett
This is an awesome store. I can highly recommend. They have fabulous customer service, and every employee is wonderful. I took my bike in for service even though I bought it in Brevard I would never go back to the place I bought it. The technicians are great and the customer service the best. I spent most my life in customer service and I haven’t seen the quality of service that I got in the Trek store in a very long time. I will always drive the hour and a half to the store for anything I need in the future!
