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November 2024 by Linda White
France’s was wonderful in helping with our room reservations. Loved the room. Thank you.
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October 2024 by Willene Allen
Have only been to the coffee bar and had their muffins they are really good, but on occasion they are out of them.
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October 2024 by Minh Hua
This is one of the best Westin I've stayed in. It's not brand new or ultra luxurious, but it has a nice boutique feel with the consistency of your Westin brand. The hotel is in a historic building and is in the middle of downtown where you can walk to most restaurants or bars. I hear it's popular for wedding and other formal events. Also, on this day in October the pricing of under $200 was amazing for a hotel like this. Like this?
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October 2024 by Abi
By far one of the best places to stay downtown Greenville! I’ve stayed at many of the hotel’s downtown but this one was excellent! The service was amazing, they have a live piano player when we checked in at the bar and it was beautiful to unwind to. The room is standard but clean. The food is pretty good the breakfast I had was above average for a hotel. The location is absolutely the best you can walk to every shop and park downtown and there’s so much to see! Definitely 10/10 recommend staying here on your next trip to Greenville!
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October 2024 by GIGATTBI
Beautiful hotel!
However some employees are very rude and act like they hate their jobs. Front desk clerk with dark hair & ombré around the front side part (didn’t catch her name) We were experiencing a hurricane and she was snapping at people. Bar tender that was loud and acted like everyone knew whether or not to order at the bar or wait at the table. Made sure to let the world know she was from NY. You could tell because she was being overly aggressive for no reason. Management has to do better if they’re aware of this behavior!
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October 2024 by CEO75
Josh and Dee Dee Wait above and beyond for us. Me and my 9 Year old son are staying here and greatly appreciate everything. We are local and here because of our power going out. It's been a crazy day but Josh and DD really made things better for us. I certainly hope the West point understands what kind of people they working here because culture is everything. What nice people and how helpful. Thank you again everyone
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October 2024 by Jeffrey Rafter
Quaint and pleasant stay in the heart of downtown
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October 2024 by John inman
We saw a Candlelight concert in the ballroom. What a great venue! The performers were all so amazing!! The music was wonderful!!
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October 2024 by Dennis M
Great event venue. Even had great piano music with Charlie before the event tonight. Fantastic service and great atmosphere! Will be back!
Food and drinks: Downstairs bar is waiting to be discovered by Greenville!
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October 2024 by Samuel
Jimmy, the valet, was extraordinary! He is so pleasant and enthusiastic for our entire stay and offered to help well beyond his scope. Huge shout out to him!
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October 2024 by krissy randle
I had a great stay 09/29/2024. From pulling up to the hotel to checking out. Jay the front desk clerk was very nice and patient while I got the things I needed to get checked. She gave great info on the hotel stay and dining places inside the hotel.
I had an amazing breakfast. Cindy was a great server. Very kind, polite and caring. She checked on me several times. I truly enjoyed her. The whole experience was amazing. Even meeting Alicia and Cisco on my way out on accident they were just as polite. Westin downtown Greenville! I will be back soon! Thank you all!! Happy Customer!
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September 2024 by L Harper
I recently stayed at The Westin Poinsett to attend a conference in Greenville. From check-in to the moment I left, I was impressed. The staff were very helpful, the historic hotel is beautiful while also providing all the modern conveniences. Located in downtown Greenville, you are surrounded by great shopping, restaurants of all types and sizes, community art, and more. If you are planning a trip to Greenville, The Westin Poinsett is a great place to stay.
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September 2024 by Steve Mok
Older hotel but it's a great location in downtown Greenville. Needs some renovation though, the room is a bit tired and the AC was so loud! One of the 3 elevators was down the entire weekend makes for long waits.
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September 2024 by David Hamilton Wilson
Excellent location, but no pool. Self parking is a bit tricky as the garage is a shared public garage, walk down stairs, across a small alley into a long uphill hallway to an elevator to the lobby. Rooms were very clean but nothing memorable.
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September 2024 by Christopher Wilkinson
A perfect evening in a beautiful place