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March 2024 by John S.
T-Mobile at Hayward Mall the manager or so call he said he was the manager was very rude and he only wanted to do business it's under his condition he could not answer questions good so hopefully with his manager says it's because he would not but me in contact with his manager he said it wasn't his place to.
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February 2024 by Ruth Zabetta
Absolutely the worst company I’ve ever dealt with. I paid off two iPhones to be able to switch back to Spectrum, it’s been over a month now and my devices are still locked! What's the hold up T-Mobile??? First I was told they would be unlocked in 24 hours then y’all said 48 and then 72! I just need my phones to be unlocked so I can switch back to a company that actually cares about their customers! Y’all are nothing but a bunch of liars, stay away from these people!
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February 2024 by Sadoon Tairi
Shady service when trying to activate a line, they wanted to take all of my info before even telling me what plans were available and what could work for me. The service here was a classic example of bad practice in business. Either way, the girl who was working was not helpful at all.
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February 2024 by GOD'S GREEN EARTH INHABITANT
Not very helpful
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January 2024 by Pauline Sterling
Ari helped me with purchasing a new phone for a great price and also helped me and my husband with setting up our new phones. She's great and definitely recommend to see your her if you want a good deal on your phone !!! ❤️ ? ?
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January 2024 by Donn Simmons
Great service and helped me take care of a problem with the application. Definitely will be doing business with them in the future.
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December 2023 by Sara Carpio
Chris helped me with an issue that took almost one hour to be resolved with customer service. I could have done myself by phone but he was willing to help very professional. Thank you Chris!
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December 2023 by M Miller
Naydelin was very helpful. The purchase process was simple and easy to navigate. The only downside was the internet speed being so slow that it took 45 minutes to backup and transfer data to the new phone.
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December 2023 by Axel Jimenez
Very helpful and kind 10/10
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December 2023 by MillionLil gato
Very helpful and great service!
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December 2023 by Samantha Brown
Chris is the man to come see when you come in! He was a big help with my problem!
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December 2023 by Marianela Aviles
Great attention excellent service & professionalism
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December 2023 by Wendy Miller
Came into Haywood Mall store for new screen protectors. I was taken care of by Chris. He gave exceptional customer service and helped us get a new phone for my husband.The whole crew at the store are very friendly and helpful.
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December 2023 by Ashtin Hall
Very great service and affordable prices! Freshest T-Mobile team
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December 2023 by Starr Waddell
Very knowledgeable about very sweet.
