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September 2024 by M. Antonio Sims
My vehicle was with Star Automotive for 8 days, and when I retrieved my vehicle it had been driven nearly 200 miles & was on 1/4 of a tank of gas. The owner admitted that he drove my vehicle to & from work and used my vehicle for personal errands. If you are looking for repair work by individuals that respect your property, this is definitely NOT the establishment to service your maintenance needs.
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July 2024 by Daniel Crocker
Mike and his team will treat you and your vehicle right! Very personable, considerat, amd have a drive to get it right for you! Highly recommend!
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July 2024 by D Nev
Regrettably, a recent vehicle repair resulted in a significant issue. The vehicle was dropped off for a head gasket repair, which was expertly completed. However, a crucial oversight occurred when the technician neglected to refill the oil to the appropriate level after draining it. This resulted in the vehicle operating with several quarts less oil than recommended, leading to engine failure.
The repair shop asserted that the oil and filter had been replaced. After some discussion, it was agreed upon to have a neutral third party conduct an inspection. The vehicle was towed to a Chrysler dealership, where an inspection revealed that the engine was seized, the oil level was insufficient, and the new filter was from an independent oil change shop with a date from the previous year. Notably, no oil leaks were detected, reinforcing our suspicions.
Until this incident, the owner had been quite welcoming. However, there has been no communication from him or any company representative regarding a resolution. Consequently, it appears that escalation may be necessary to address this matter.
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May 2024 by Steven Schaub
Mike and his technicians did an incredible job on my brakes and did it at a great price. I won't bring my Mercedes-Benz to anyone else.
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May 2024 by Kaleigh Almeida
Very helpful and fast
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May 2024 by Reko Yt
HE GOT MAD CAUSE I CAUGHT HIM TRYING TO GET OVER ON ME,SO HE WENT INSIDE MY CAR AND MESS SOMETHING UP ON PURPOSE CALL ME BACK AND TOLD ME MORE PROBLEMS CHARGES MAX PRICES FOR EVERYTHING ,SO I GOT IT TOWED TO POWERSTAR AND THE SAID IT LOOKED LIKE SOMEONE WAS LOOSING SOMETHING,AND THE OWNER OF STAR AUTOMOTIVE HAS AS SASSY ATTITUDE JUST WANT MONEY ASAP,BAD BUSINESS
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May 2024 by Travis Mcbee
Excellent mechanic.. did and amazing job fixing my cars air conditioner
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April 2024 by Michael Johnson
Car showed up to the shop and the motor was locked up and Mr.Mike replaced the bottom end of the motor and got me on the road in no time. Prices are great, its a great shop and i highly recommend you all to let him work on your car⭐️⭐️⭐️⭐️⭐️
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April 2024 by The Raging Platypus
Mike fixed my problem that other garages couldn't and did it the same day.
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April 2024 by Jason Schrock
The best customer service i have ever had!
I was traveling and had some issues and Mike got us back on the road in no time!
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April 2024 by Jasmine Jackson
Fixed my front and back brakes plus rotors on a 2018 s class Mercedes, at a very reasonable price. Did great work, highly recommend!
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April 2024 by Zanekia Richardson
Horrible! Absolutely do not recommend, kept jacking up the price & calling back with a new issue every time I called checking in on my vehicle. Half way fixed my vehicle, didn’t fix it entirely which led me to having to pay someone else for what they were supposed to do.
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April 2024 by Robert Young
Fast, friendly service, worked on my Mercedes-Benz, and soon after that, on my ram truck, nothing but praises for Mike highly recommended
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March 2024 by Geoff Darst
Took one of my Mercedes to Mike and they did a great job. He explained everything in detail and pricing was fair. I even double-checked his parts pricing to see if it was marked up excessively and it wasn't. Car is running flawless now. Nice to have someone besides the dealership.
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February 2024 by Daniel Hounsell
Highly recommend for great service and fair pricing. Mike is very knowledgeable about cars of all generations and very honest throughout the whole process. He will explain everything in detail so you know exactly what you’re paying for. He found a steering column for my 2003 BMW Z4, which many shops refused to service, and got it done for less than 2/3 the price charged by the dealership. Especially recommend for older European cars.