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December 2023 by Semonique Nobles
Very poor customer service. Don't even acknowledge you. Also too much chatting when dealing with others money. How would they know when came in when I don't have an account and I was doing business for a business.
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February 2023 by Zach Whitehead
Definitely a first class bank to work with when buying a house! Derek Horton, and his team at Southern First made the whole mortgage process way too easy, and were in constant contact with us throughout the whole process. The whole transaction went very smoothly and I would definitely recommend them to anyone looking to finance their next home purchase!
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October 2022 by Kathleen Markwardt
We had a great experience opening a new money market account at the Southern First headquarters on Verdae. Jamie Parfrey was very personable and efficient. We love the new rates and the customer service at this bank.
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July 2022 by Doug Jambor
Loved the new headquarters and friendly staff.
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March 2022 by Tyler Crawford
Been with Southern First for around 2 years now - personal and business checking accounts and mortgages - and they've been great! Bankers and tellers are super friendly and tech support is responsive as well if I have any issues with the online stuff. Customer service is top notch. Even though they have several branches, it feels like a local community bank. Can't say enough great things about them!
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March 2022 by Jason O'Neal
I have banked with Southern First for several years. First class customer service and competitive lending rates have made them my first choice for all my financial needs. They have more flexibility and better underwriting processes than any other bank I've worked with. Highly recommend.
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March 2022 by Dennis Raines
A Bank that responds in person, professionally and timely. Becomes a partner of your business instead of just a service provider. Always willing to listen to your needs and will go out of their way to insure that your needs are met!
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March 2022 by Very Helpful
We have used Southern First Bank for the last 3 years. We use them for personal and business needs. They are great! Hunter Chamness has always taken great care of us!
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March 2022 by Sean Harding
Southern First is prompt, professional, knowledgeable and understanding in every banking need that my family and business have needed. Everyone that we have interacted with has been courteous and knowledgeable, helping me to understand complex banking decisions.
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March 2022 by Mia Gold
Atmosphere seems very stuck up. When I was there people seemed to be treated unfairly including employees and customers. I was going to start an account there but I feel as though I shouldn’t. I have heard from many sources that the bank officer(s) and some employees are rude and think they are high and mighty in what they do and say. Never will I go somewhere like that and deal with people who are like that. Wish I could give no stars.
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March 2022 by Carson Barcklow
SFB and Colby have been so great to work with! They're always so attentive and helpful!
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January 2022 by Eli Denes
Over 2 months of going back and forth with no result, if your time is valuable find someone else .
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February 2021 by eliyahu denes
Over 2 months of going back and forth with no result, if your time is valuable find someone else .
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May 2019 by Charles Wall
Southern First takes customer service to a level above anything that I have experienced. Recently, I had a minor log in issue that arose as I was using their banking App. In addition to addressing my issue, I received a note thanking me for helping them diagnose the issue in a way that will ensure that the solution resolves the issue for all their users. Great people, great bank!
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February 2019 by Brad Williams
Karen Mills did a great job professionally.
