Shellpoint Mortgage Servicing manages (or “services”) residential mortgage loans after they are originated by mortgage lenders. On behalf of our many lender and investor clients, we collect principal, interest, and escrow payments from homeowners nationwide. Our mission is to service loans with excellence and efficiency, while providing borrowers with highly responsive, efficient, and courteous service. We look forward to working with you.
There are a lot of different directions that this review could go, however, If you know that you are in need of a payoff, it is highly recommended that you request it in advance with this company. Good luck!
November 2025
I’ve been working with them as a homeowner for several years and they’re really helpful, kind, and personable. The representatives are down to earth and genuine.
Cari R R
September 2024
Shellpoint Mortgage Servicing has the best customer service, they work with their clients to meet their needs with care and understanding.
